2014
DOI: 10.31387/oscm0130084
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Evaluation of Lead Logistics Provider Using the SMART Process: A Case Study in a Taiwan Automotive Industry

Abstract: Taiwan's automotive industry has undergone tremendous changes during the past decades as a result of joining the World Trade Organization (WTO) in 2002. This membership has affected the operating costs and the competitive advantage of automotive companies. The selection of an effective logistics service provider is a key strategy to reinforce competitiveness. This type of selection is a multi-attributes decision-making problem that includes both qualitative and quantitative attributes. This study presents a co… Show more

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Cited by 4 publications
(4 citation statements)
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“…It refers to human resource management [75,76], human relationships and human resource policy [24,46,47,49,60,71,77]. It affects the quality and smooth execution of logistics services.…”
Section: Employee Satisfactionmentioning
confidence: 99%
“…It refers to human resource management [75,76], human relationships and human resource policy [24,46,47,49,60,71,77]. It affects the quality and smooth execution of logistics services.…”
Section: Employee Satisfactionmentioning
confidence: 99%
“…This study uses 4 criteria that will be used as a source of assessment, namely taste, price, and selling period. The SMART model was chosen because the SMART Model not only leads to logical results, it also allows decision-makers to visualize the effects of various criteria on the outcome [22].…”
Section: Introductionmentioning
confidence: 99%
“…However, the social effects defined in their research focus more on reputation and brand image instead of social sustainability itself. Huang et al [36] used training and management capability as evaluation attributes for logistics provider selection in a Taiwan automotive industry.…”
Section: Evaluation Criteria For the 3pl Providermentioning
confidence: 99%