Evaluation of Employee Assistance Programmes: Theoretical Guidelines for Practice

Sithole, Selo; Khorombi, NNdivhuwo

doi:10.15270/45-4-188

Cited by 2 publications

(3 citation statements)

References 11 publications

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“…It is also important to ensure that the EAP has a sufficient network of qualified counselors, which meet prespecified minimum credentialling requirements in close proximity to where employees live. The CMD should be part of the team that evaluates the performance of the EAP using a standardized approach 24,26 . The CMD should also review regular reports from the EAP and should be informed of any key themes that emerge, especially for issues that relate to the workplace.…”

Section: Discussionmentioning

confidence: 99%

“…The CMD should be part of the team that evaluates the performance of the EAP using a standardized approach. 24,26 The CMD should also review regular reports from the EAP and should be informed of any key themes that emerge, especially for issues that relate to the workplace. For employees missing work with a mental health diagnosis, CMDs can ensure coordination between the EAP and disability case management.…”

Section: Employee Assistance Program and Behavioral Health Managementmentioning

confidence: 99%

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The Role and Value of Corporate Medical Directors in Employer Benefits Management

Stave,

Burton

2023

J Occup Environ Med

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Objective Knowledge of health-related employer benefits is considered a core competency by the American College of Occupational and Environmental Medicine (ACOEM). This study seeks to understand how this translates into practice. Methods An electronic survey was e-mailed to members of: ACOEM Corporate Medicine and Health and Human Performance Sections; Integrated Benefits Institute (IBI); and Employer Health Innovation Roundtable (EHIR). Results 119 responses were received, including 54 from corporate medical directors (CMDs) and 43 from employee benefits professionals, from a variety of industries. 50% of CMDs reported expertise in designing benefits, but only 25% are engaged with health benefits. The majority of CMDs thought that their involvement was important, while the majority of benefits professionals thought it was not important. Conclusions Many CMDs report having benefits expertise but being underutilized while others report not having expertise.

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Section: Discussionmentioning

confidence: 99%

Section: Employee Assistance Program and Behavioral Health Managementmentioning

confidence: 99%

The Role and Value of Corporate Medical Directors in Employer Benefits Management

Stave,

Burton

2023

J Occup Environ Med

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“…The long-term viability of a business organization depends on its ability to evaluate the performance of the employees and to examine the contribution of its personnel in achieving the assessed goals (Grigoroudis & Zopounidis, 2012). The importance of evaluating an Employee Assistance Program (EAP) cannot be overestimated (Sithole & Khorombi, 2009). Performance evaluation is critically essential for the effective management of the human resource of an organization and the evaluation of staff that helps develop individuals, improve organizational performance, and feed into business planning (Ahmed et al, 2013).…”

Section: Literature Reviewmentioning

confidence: 99%

How Can Personnel Performance Evaluation Systems Be Improved?

Yoon

2021

Sage Open

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In the same way that it is difficult for individuals to develop a way of evaluating themselves, it is also difficult for organizations and their employees to develop a perfect way of evaluating the performances of their personnel. As such, research on this is still actively being carried out at present, and the personnel performance evaluation methods continue to evolve from the methods that have been developed through research. Discussed in this article are measures of improving personnel performance evaluation. The existing performance evaluation theories and pitfalls are discussed and presented, and the public organizations in South Korea are analyzed to derive practical improvement measures and to improve the personnel performance evaluation methods they are currently employing. The five factors of effectiveness can be considered to encompass the emotional and cognitive responses of the employee, and to cover both the human and the impersonal aspects of evaluation as well as tool usability. Based on the results of the study, a personnel performance evaluation improvement plan was formulated, as presented in this article. It is hoped that this study will be able to make several academic contributions and that the proposed personnel performance evaluation improvement measures will prove useful.

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Evaluation of Employee Assistance Programmes: Theoretical Guidelines for Practice

Cited by 2 publications

References 11 publications

The Role and Value of Corporate Medical Directors in Employer Benefits Management

The Role and Value of Corporate Medical Directors in Employer Benefits Management

How Can Personnel Performance Evaluation Systems Be Improved?

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