“…Thus, this level of sustained success in implementing a multidisciplinary guideline highlights how a planned approach to understanding stakeholder perspectives, philosophies and potential for change can be a powerful driver for change. Despite the disappointing baseline audit findings, 19 the follow-up audits demonstrated that targeted guideline implementation could have a dramatic effect on key indicators, including the identification of patients with likely osteoporosis, and referral by hospital staff to appropriate care, as indicated by the guidelines. This suggests that the immediate guideline implementation phase significantly influenced behaviours of staff, and that the sustained improvement, albeit at a slower rate, demonstrated continuous improvement in behaviours.…”