Evaluation of Barriers of Corporate Social Responsibility Using an Analytical Hierarchy Process under a Fuzzy Environment—A Textile Case

Abstract

Abstract:The ventilating crisis of Corporate Social Responsibility (CSR) issues in the textiles industry resulted in the engagement of many researchers in the analysis of CSR and its related factors throughout the globe. Some researchers in developed nations extend their policies beyond the boundary of CSR in the textiles industry, but some developing contexts are still limited to this boundary, including India, due to facts that have not yet been revealed. Hence, to fill this gap, this study reveals the factors that are resisting the implementation of CSR in the textiles industry with the assistance of a proposed model, and this model is validated with a case industry situated in southern India. Common barriers are collected through various reliable means, and among those common barriers, the essential barrier was identified with the assistance of the case industrial manager through an Analytical Hierarchy Process (AHP) under a fuzzy environment. The results show that financial constraints comprise the main barrier to the implementation of CSR in the Indian textiles industry, which is then further validated with feedback from case industry managers. This study offers both societal and scientific insights, identifies limitations, and provides an approach that may be extended in the future once additional factors are implemented.

Ship Acquisition of Shipping Companies by Sale & Purchase Activities for Sustainable Growth: Exploratory Fuzzy-AHP Application

“…Fuzzy AHP is used to determine the preference weights of evaluation by using triangular fuzzy numbers (TFNs) that are based on the various characteristics of the S&P activities of shipping companies [29,30].…”

Assessing the Communication Quality of CSR Reports. A Case Study on Four Spanish Food Companies

“…For example, scholars have used multi-criteria evaluation methods in the food sector to value food companies' assets [33], and assess marketing strategies [34]. Besides, the multicriteria method Analytic Hierarchy Process, a simplified version of ANP, has been recently used to evaluate CSR barriers in the textile sector [35]. Section 2.1 gives a brief description of the ANP, while Section 2.2 outlines the evaluation process adopted in this study.…”

“…In the second place, we chose their representatives who had to be people with some experience in analyzing CSR reports and who voluntarily joined the research process. It is important to rely on the opinion of stakeholders because they offer the potential to defer marketing ideology away from focusing only on customers towards a multiagent approach [35]. The research team played the role of the ANP facilitators, participating in the decision-making process; that is, assisting the stakeholders in the evaluation and discussion of results throughout the entire procedure.…”

“…Analogous methodologies have been applied to small sets of alternatives, for an example see [48] or, in the field of CSR, see [35] in the search for CSR indicators when assessing manufacturing operations.…”

Exploring Approaches to Drivers and Barriers of Corporate Social Responsibility Implementation in Academic Literature

“…Nevertheless, [25] try to bridge the gap in existing Southeast Asian academic literature on barriers to CSR in the textile industry. They identify 12 common barriers as lack of stakeholder awareness, lack of training, lack of information, financial constraints, lack of customer awareness, lack of concern for reputation, lack of knowledge, lack of regulation and standards, diversity, company culture, lack of social audit, and lack of top management commitment.…”