Evaluation eines Kommunikationstrainings für Altenpfleger in der stationären Betreuung demenzkranker Menschen (Tandem im Pflegeheim)

Abstract

The purpose of this study was to develop and evaluate a skill training aimed at increasing the social competence of caregivers of nursing home residents suffering from dementia. Herewith, the professional burden and occupational stress of the caregivers should be reduced and the quality of life of dementia patients should be increased. The contents of the training focused on problems and strategies in the communication with dementia patients and the communication with colleagues. The effectiveness of the intervention was tested in a controlled training study using a multiple control group design and process measurement. The participants of the trainings were 53 nursing home professionals, who were in daily contact with residents suffering from dementia. The results of the study verify effects for all relevant variables. The "social competence" of the caregivers increased and their "work stress" decreased while the "quality of life of dementia patients" increased. Therefore it can be concluded that training the social competence of nursing home professionals is a method to indirectly reduce their work stress and support dementia patients. The results of research in this program underline very clearly that the developed training is an effective option to improve the situation of dementia care in nursing homes. To make the intervention widely applicable we are currently developing a "multiplier program" in a follow-up project.

MultiTANDEM

“…The intervention led to a significant increase in social competence of participating professional caregivers in the area of “interacting with colleagues.” These results are comparable to previous studies on social-skills training for caregivers (Eggensberger et al, 2013; Franzmann et al, 2016; Haberstroh et al, 2009; Haberstroh et al, 2011; Krause et al, 2011; Neumeyer, 2012; Robison et al, 2007). Furthermore, participation in trainings and individual counseling was able to significantly reduce the burden on family caregivers.…”

Relationship Between Emotions, Emotion Regulation, and Well-Being of Professional Caregivers of People With Dementia

“…Indeed, caring for People with Dementia (PwD) in residential settings implies coping with patients with high dependency, absence of reliable communication, and lack of interactional feedback (Asplund, Norberg, Adolfsson, & Waxman, 1991). Moreover, progressive cognitive, behavioral, and psychological impairments of PwD necessitate a constant adjustment of behavior and attitude to maintain the caring relationship with the person (Haberstroh, Neumeyer, Schmitz, & Pantel, 2009). All these conditions require a high emotional involvement , which, in other contexts, is frequently correlated with burnout and stress (Grandey, 2000; Zapf, 2002).…”

Angehörige von Patienten mit Demenz als Bindeglied und Vermittler im Akutkrankenhaus

“…Die Interaktion zwischen Patienten und Personal ist aufgrund der Demenz und der damit einhergehenden Abnahme der kognitiven und kommunikativen Fähigkeiten einerseits und der fehlenden Kenntnisse des Personals im Umgang mit Demenzkranken andererseits deutlich erschwert [1,13]. Daraus resultiert ein Interaktionsdefizit.…”