Evaluating the Staffing of an Interlibrary Loan Unit: An Exercise in Data-Driven Decision Making and Debunking “Anecdata”

Harris-Keith, Colleen S.

doi:10.1080/15367967.2014.914425

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2014

2023

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Cited by 4 publications

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“…What was particularly interesting was the increase in ILL requests across the board -of over 30 per cent between Fall 2011 and Fall 2013, contrasting with the significant declines seen outside the United States; there was a commensurate decline in borrowing. This is an honest, "warts and all" piece that will be useful for all those concerned with managing ILL staff (Harris-Keith, 2014).…”

Section: Document Supplymentioning

confidence: 99%

Interlending and document supply: a review of the recent literature: No 87

McGrath¹

2014

Interlending &Amp; Document Supply

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Purpose – This paper aims to review the current LIS literature for document supply and related topics. Design/methodology/approach – The paper is based on the scanning of about 150 journals, reports and websites, blogs etc. Findings – Of great interest this quarter are two studies on journal half-lives which impact on the embargo length debate. Also a study that shows a decline in the free accessibility of journal articles. More on patron-driven acquisition and Big Deals. Originality/value – This is the only regular review of the literature that focuses on document supply and related issues.

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Section: Document Supplymentioning

confidence: 99%