2004
DOI: 10.1007/s00170-003-1751-6
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Evaluating the quality level of a product with multiple quality characterisitcs

Abstract: Most of the studies of quality systems or product assessment deal with a single quality characteristic to determine the quality loss. From the customer's point of view, however, products are often judged by more than one quality characteristic. For this reason, a multivariate quality loss function is required as an extension to the Taguchi loss function to capture the overall losses caused by bad quality when multiple quality characteristics are present. A numerical example is illustrated showing that using in… Show more

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Cited by 34 publications
(15 citation statements)
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“…Many papers on a wide variety of applications of Taguchi's loss function is published in the recent past (Liao & Kao, 2010;Pi & Low, 2006;Antony, 2000;Antony, 2001;Wu, 2004;Kethley, 2002;Chan & Ibrahim, 2004;Cho & Cho, 2008;John, 2012). The QLP method is to…”
Section: Methodsmentioning
confidence: 99%
“…Many papers on a wide variety of applications of Taguchi's loss function is published in the recent past (Liao & Kao, 2010;Pi & Low, 2006;Antony, 2000;Antony, 2001;Wu, 2004;Kethley, 2002;Chan & Ibrahim, 2004;Cho & Cho, 2008;John, 2012). The QLP method is to…”
Section: Methodsmentioning
confidence: 99%
“…Several researchers ( [11][12][13][14] introduced the Taguchi loss function [15] to the Wen and Mergen problem, this addition limited the extent to which the mean was biased towards rework. A number of researchers [16][17][18][19] investigated optimal mean setting of dual features (parallel manufacturing), where the quality loss was modelled using the bivariate normal distribution function. Chen and Chou [14] extended the work by considering different nonconformance costs depending if a feature was greater or lower than the upper and lower specification limits, respectively.…”
Section: Literature Reviewmentioning
confidence: 99%
“…It is the underlying concept of least square theory founded by Gauss in 1809. Chan and Ibrahim (2004) state that deviations from the target value that are still within the specification limits do not cause a company to incur any internal cost, but may cause customer dissatisfaction, in which case the company may incur external costs that include repair, warranty, or loss of market share.…”
Section: Introductionmentioning
confidence: 99%