Evaluating the Organizational Hierarchy Using the IFSAW and TOPSIS Techniques

Abstract

Performance evaluations in organizations are viewed as ideal instruments for evaluating and rewarding the employee’s performance. While much emphasis is laid onto the administering of the evaluation techniques, not much thought has been laid out on assessing the contributions of each hierarchical level. Moreover the manifold decision making criteria can also impact the measurement of pertinent contributions because of their ambivalent characteristics. In such a scenario, intuitionistic fuzzy multi-criteria decision making can help strategists and policy makers to arrive at more or less accurate decisions. This paper restricts itself to six decision making criteria and adopts the intuitionistic fuzzy simple additive weighting (IFSAW) method and TOPSIS method to evaluate and rank the employee cadres. The results obtained were compared and both the methods revealed that the middle management displayed impeccable performance standards over their other counterparts.