Evaluating the Future of HCI: Challenges for the Evaluation of Emerging Applications

Poppe, Ronald; Rienks, Rutger; Dijk, Betsy van

doi:10.1007/978-3-540-72348-6_12

Cited by 42 publications

(30 citation statements)

References 36 publications

(32 reference statements)

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“…Poppe and Rienks demonstrated in their paper that the existing evaluation methods are not appropriate for emerging HCI applications through presenting three examples where traditional evaluation methods fail: GSS, smart phones, and Virtual Dancer Application. Interested readers can consult [36]. There is actually a tendency for natural interaction due to the fact that such interaction is more intuitive for users.…”

Section: Discussionmentioning

confidence: 97%

“…For instance, Preece et al define the evaluation as gathering data about the usability of a design or product by a specific group of users for a particular activity within a specified group of used or work context [41]. However, besides the usability, the interaction, between the user and the interface and the user experience come into play [36].…”

Section: Discussionmentioning

confidence: 99%

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Evaluation tools through user participation techniques: Features, limitations, and new perspectives

Charfi¹,

Ezzedine²

2014

2014 International Conference on Advanced Logistics and Transport (ICALT)

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The evaluation of user interfaces is a rich theme in terms of concepts, approaches, and tools. The related tools are numerous that they are mainly classified into two categories. The first one includes the tools based on expert analysis techniques. These tools require a designer and/or an evaluator during the evaluation process. The second category issued tools require user participation in the evaluation process. In this article, we focus on the second category related tools. These tools are so numerous that we estimate that it is interesting to study them. They are based on user action data capture, study, and analysis in order to evaluate user interfaces. This paper aims at drawing up the features, the limitations, and the perspectives of existing user interface evaluation tools based on user participation techniques.

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Section: Discussionmentioning

confidence: 97%

Section: Discussionmentioning

confidence: 99%

Evaluation tools through user participation techniques: Features, limitations, and new perspectives

Charfi¹,

Ezzedine²

2014

2014 International Conference on Advanced Logistics and Transport (ICALT)

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“…The measurement of usability depends on the users, their needs (goals) and the context -three variables that are inconsistent and unstable in themselves [32]. The focus of HCI research has evolved over time [33]. The task and work related usability paradigm that focus on the achievement of behavioural goals in work settings [34] has been expanded beyond the instrumental to the holistic, aesthetic and hedonic user experience (UX) paradigm [35].…”

Section: Usabilitymentioning

confidence: 99%

Usability Evaluation for Business Intelligence Applications: A User Support Perspective

Jooste¹,

Biljon²,

Mentz³

2014

SACJ

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Business Intelligence (BI) applications provide business information to drive decision support. Usability is one of the factors determining the optimal use and eventual benefit derived from BI applications. The documented need for more BI usability research together with the practical necessity for BI evaluation guidelines in the mining industry provides the rationale for this study. The purpose of the study was to investigate the usability evaluation of BI applications in the context of a coal mining organization. The research is guided by the question: How can existing usability criteria be customized to evaluate the usability of BI applications. The research design included user observation, heuristic evaluation and a survey. Based on observations made during user support on a BI application used at a coal mining organization a log of usability issues was compiled. The usability issues extracted from this log was compared and contrasted with general usability criteria from literature to synthesize an initial set of BI usability evaluation criteria. These criteria were used as the basis for a heuristic evaluation of the BI application used at the coal mining organization. The same BI application was also evaluated using the Software Usability Measurement Inventory (SUMI) standardized questionnaire. The results from the two evaluations were triangulated and then compared with the BI user issues again to contextualize the findings and synthesize a validated and refined set of criteria. The main contribution of the study is the usability evaluation criteria for BI applications presented as guidelines. These guidelines deviate from existing evaluation guidelines in the emphasis on information architecture, learnability and operability.

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“…Refined methodologies and reliable measures are required to assess aspects such as, for example, knowledge discovery and decision making quality. A framework should be constructed in order to adopt evaluation practices from fields like computer supported cooperative work and ubiquitous services [33,51,60]. New systems for collaborative use of visualisation are emerging.…”

Section: Challenges In Design Of Collaborative Visualisation Environmmentioning

confidence: 99%

Applying a User-centered Approach to Interactive Visualisation Design

Wassink¹,

Kulyk

Dijk³

et al. 2008

Trends in Interactive Visualization

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Evaluating the Future of HCI: Challenges for the Evaluation of Emerging Applications

Cited by 42 publications

References 36 publications

Evaluation tools through user participation techniques: Features, limitations, and new perspectives

Evaluation tools through user participation techniques: Features, limitations, and new perspectives

Usability Evaluation for Business Intelligence Applications: A User Support Perspective

Applying a User-centered Approach to Interactive Visualisation Design

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