Evaluating the Feasibility of a Nurse-Driven Telephone Triage Intervention for Patients With Cancer in the Ambulatory Setting

Jernigan, Colleen; Johnson, Theresa; Varghese, Susan; Fellman, Bryan

doi:10.1188/20.onf.e44-e54

Cited by 8 publications

(8 citation statements)

References 26 publications

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“…At the overall level, 33 studies (55.0%) were aimed at evaluating the effectiveness of an intervention, such as structured nurse leader rounds [ 32 ], use of comfort kits [ 23 ], nursing telephone consultations [ 34 ], or consumption of boiled or congee potatoes [ 66 ], while the remaining (13, 21.7%) analysed the effectiveness of the introduction of new nursing roles, such as a clinical nurse specialist [ 25 ], a certified oncology nurse [ 30 ], and a nurse oncology navigator [ 43 ], or nurse-led clinics [ 58 ]. Then, twelve studies (20.0%) were aimed at evaluating the satisfaction of care received (e.g., Charalambous, 2013 [ 56 ]) and two studies (3.3%) at assessing screening tools [ 26 , 67 ].…”

Section: Resultsmentioning

confidence: 99%

“…Alongside attempts to systematically develop a framework, several primary studies have considered NSOs in cancer care over the years—predominantly in acute care settings—by assessing the effectiveness of specific interventions to reduce pain [ 23 , 24 ], psychological distress [ 25 , 26 ], and fatigue [ 27 ], or to improve health-related quality of life (HRQoL) [ 28 , 29 ], the management of therapy-related side effects [ 30 , 31 ], the satisfaction with care received [ 32 , 33 ], and use of the healthcare system [ 16 , 34 ]. Most of these were based on the administration of validated self-report questionnaires, giving the patient the responsibility to assess the impact of nursing care received by embodying the patient-reported outcome measures (PROMs) approach.…”

Section: Introductionmentioning

confidence: 99%

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What Nursing-Sensitive Outcomes Have Been Investigated to Date among Patients with Solid and Hematological Malignancies? A Scoping Review

Visintini

Palese

2023

Nursing Reports

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Nursing-sensitive outcomes are those outcomes attributable to nursing care. To date three main reviews have summarized the evidence available regarding the nursing outcomes in onco-haematological care. Updating the existing reviews was the main intent of this study; specifically, the aim was to map the state of the art of the science in the field of oncology nursing-sensitive outcomes and to summarise outcomes and metrics documented as being influenced by nursing care. A scoping review was conducted in 2021. The MEDLINE, Cumulative Index to Nursing and Allied Health, Web of Science, and Scopus databases were examined. Qualitative and quantitative primary and secondary studies concerning patients with solid/haematological malignancies, cared for in any setting, published in English, and from any time were all included. Both inductive and deductive approaches were used to analyse the data extracted from the studies. Sixty studies have been included, mostly primary (n = 57, 95.0%) with a quasi- or experimental approach (n = 26, 55.3%), conducted among Europe (n = 27, 45.0%), in hospitals and clinical wards (n = 29, 48.3%), and including from 8 to 4615 patients. In the inductive analysis, there emerged 151 outcomes grouped into 38 categories, with the top category being ‘Satisfaction and perception of nursing care received’ (n = 32, 21.2%). Outcome measurement systems included mainly self-report questionnaires (n = 89, 66.9%). In the deductive analysis, according to the Oncology Nursing Society 2004 classification, the ‘Symptom control and management’ domain was the most investigated (n = 44, 29.1%); however, the majority (n = 50, 33.1%) of nursing-sensitive outcomes that emerged were not includible in the available framework. Continuing to map nursing outcomes may be useful for clinicians, managers, educators, and researchers in establishing the endpoints of their practice. The ample number of instruments and metrics that emerged suggests the need for more development of homogeneous assessment systems allowing comparison across health issues, settings, and countries.

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Section: Resultsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

What Nursing-Sensitive Outcomes Have Been Investigated to Date among Patients with Solid and Hematological Malignancies? A Scoping Review

Visintini

Palese

2023

Nursing Reports

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“…Recently, a nurse-led randomized controlled trial 45 was conducted to evaluate the efficacy of a patient-reported monitoring system for irAEs based on the patient-reported outcomes version of the CTCAE (PRO-CTCAE™). 46 However, the effect of reducing severe irAEs, which was the primary outcome, was not observed.…”

Section: Discussionmentioning

confidence: 99%

Exploring the educational needs for severe immune-related adverse events of PD-1/PD-L1 inhibitors in advanced lung cancer: A single-center observational study

Aso

Kawamura

Yanagida

et al. 2022

Asia-Pacific Journal of Oncology Nursing

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“…Findings in this study suggested interventions provoked negative feelings where nurses felt unable to provide the planned intervention or it compromised safety. Clarifying the purpose and expectations of each of the parties involved in the intervention could be a way to improve participant experience, therefore encouraging collaboration and partnership (Jernigan et al., 2020).…”

Section: Discussionmentioning

confidence: 99%

Providing Telephone-Based Support for Patients With Haematological Malignancies: A Qualitative Investigation of Expert Nurses

2021

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Background Telephone-based interventions are frequently used to address cancer patient’s needs, often delivered by nurses; however, little is known about nurses’ opinions of such interventions. Purpose The objective of this study was to investigate expert nurses’ perceptions of hemato-oncology patient’s needs, use of telephone interventions providing support and symptom management and intervention acceptability from a service provider perspective. A qualitative study was undertaken with focus group and individual interview. Inductive and deductive data analysis was performed using Framework Analysis and the Theoretical Framework of Acceptability. Results Two themes emerged: (1) perceived needs of haemato-oncology patients across the cancer trajectory – multifactorial influences, dynamic information needs, and continuity of care, (2) acceptability for nurses delivering interventions was determined by identification of need, agreed expectations and organisational support for the intervention. Conclusions Greater understanding of contextual factors for recipients and individuals delivering healthcare interventions may contribute to identification of potential barriers and facilitators to adoption in clinical practice.

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Evaluating the Feasibility of a Nurse-Driven Telephone Triage Intervention for Patients With Cancer in the Ambulatory Setting

Cited by 8 publications

References 26 publications

What Nursing-Sensitive Outcomes Have Been Investigated to Date among Patients with Solid and Hematological Malignancies? A Scoping Review

What Nursing-Sensitive Outcomes Have Been Investigated to Date among Patients with Solid and Hematological Malignancies? A Scoping Review

Exploring the educational needs for severe immune-related adverse events of PD-1/PD-L1 inhibitors in advanced lung cancer: A single-center observational study

Providing Telephone-Based Support for Patients With Haematological Malignancies: A Qualitative Investigation of Expert Nurses

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