Evaluating the Effectiveness of Think-Aloud Protocol and Impact Analysis on the Usability Testing for Healthcare Professionals

Oga, Kumi; TAKANO, Jun; Funai, Takashi; Komatsu, Takeshi; TOKUDA, Kazuhiko

doi:10.5100/jje.58.3

Cited by 1 publication

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“…In other words, when healthcare providers identify problems related to comprehension through usability evaluation and communicate them to medical device designers for improvement, they can signi cantly contribute to the safety of medical device usage. However, users with expertise in Business-to-Business (B to B) products, such as medical devices, attempt to master them even if they are di cult to use [14,22,23]. In other words, it is not easy for healthcare providers without specialized training in HCD, usability, or HFE to identify various problems with medical devices.…”

Section: Discussionmentioning

confidence: 99%

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Initial usability evaluation training for clinical engineering students

Maeda

Suzuki

2023

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Background We conducted usability evaluation training among clinical engineering students to determine user dissatisfaction with equipment that was difficult to use, and we verified the effectiveness of the training program. Methods We conducted a workshop in which 66 students evaluated the usability of appliances they normally use at home, and they commented on both the good and bad attributes. To verify the effectiveness of usability evaluation training, the comments of 61 students were categorized based on their descriptions, and their levels of comprehensiveness were verified. Additionally, we conducted text mining on 14 students’ comments regarding their impressions of the training program. Results Ninety percent of the students commented on the consistency and suitability of the presentation of information on the subject equipment. This represented a statistically significant higher number of comments than that for the other topics. However, the students were least likely to comment on the ease of listening to and viewing information on equipment displays, with 62% of the students commenting on this aspect. The students’ comments regarding their impressions of the training program included the lessons they had learned and specific plans on how they would apply their training in the future. Conclusions Students could use the target equipment and evaluate their usability while being aware of their cognitive characteristics and mental models throughout the training period. This training program also contributed to providing students with an interest in usability evaluation, its importance, confidence in usability evaluation, and renewed motivation to learn in the future.

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Section: Discussionmentioning

confidence: 99%

“…Communication between medical device designers and users to identify user problems affects the safety of medical devices [13]. Therefore, usability evaluation conducted by incumbent healthcare providers is crucial for determining issues speci c to the health care domain [14].…”

Section: Introductionmentioning

confidence: 99%

Initial usability evaluation training for clinical engineering students

Maeda

Suzuki

2023

Preprint

View full text Add to dashboard Cite

show abstract

Evaluating the Effectiveness of Think-Aloud Protocol and Impact Analysis on the Usability Testing for Healthcare Professionals

Cited by 1 publication

References 3 publications

Initial usability evaluation training for clinical engineering students

Initial usability evaluation training for clinical engineering students

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