Evaluating the completeness and effectiveness of management control systems with cybernetic tools

O’Grady, Winnie; Morlidge, Steve; Rouse, Paul

doi:10.1016/j.mar.2016.02.003

Cited by 23 publications

(21 citation statements)

References 36 publications

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“…In the study of Mohammadi Moghaddam and et al (2013) Cybernetics Management has been affected on organizational trust by examining the role of interactive perception of equity ( 17 ). Also, O’Grady and et al (2016) showed that it can be used by means of cybernetics for controlling of the management system the organization ( 18 ). Schuh and Kramer (2016) concluded that cybernetic perspectives can be very effective in the control and establishment of the of new management technologies in the interactive way ( 19 ).…”

Section: Discussionmentioning

confidence: 99%

Relationship Between Cybernetics Management and Organizational Trust Among Librarians of Mazandaran University of Medical Sciences

2017

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Background and purpose:Organization must keep current skills, abilities, and in the current field of competition, and move one step ahead of other competitors; for this purpose, must be a high degree of trust inside the organization. Cybernetic management is a new approach in management of organizations that its main task according to internal issues. This study aimed to investigate the relationship between cybernetics management and organizational trust among librarians of Mazandaran University of Medical Sciences.Materials and methods:This is applied and analytical survey. which its population included all librarians of Mazandaran University of Medical Sciences, amounting to 42 people which were selected by census and participated in this research.Results:There has no relationship between components of Cybernetics management (participative decision making, commitment, pay equity, Correct flow of information, develop a sense of ownership, online education) with organizational trust amongst librarians of Mazandaran University of Medical Sciences. And there has a significant relationship between flat Structure of cybernetics management and organizational trust. For data analysis was used Kolmogorov-Smirnov test and linear regression.Conclusion:There is no significant relationship between Cybernetic management and organizational trust amongst librarians of Mazandaran University of Medical Sciences.

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Section: Discussionmentioning

confidence: 99%

Relationship Between Cybernetics Management and Organizational Trust Among Librarians of Mazandaran University of Medical Sciences

2017

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“…Thus, the focus should be on integrating all components of the system and mapping the relationships between them (Brudan, 2010), which should function as a collective whole (Kloot, 1997), working together in a coordinated fashion (Otley, 1999). Accordingly, the effectiveness of the control system must be judged in relation to its ability to produce goal alignment (O’Grady et al , 2016).…”

Section: Performance Management Systemsmentioning

confidence: 99%

“…The effectiveness of performance management systems is influenced by their completeness and their structure, meaning the internal arrangement of the parts comprising the system (Flamholtz, 1996), and it depends on the integrated operation of all the components, rather than the presence of individual controls (O’Grady et al , 2016). For Singh (2012) processes must be aligned with business goals and objectives, and Kramar et al (2014) believe that performance management systems must ensure that employee activities and outputs are congruent with the organizational goals.…”

Section: Performance Management Systemsmentioning

confidence: 99%

A proposed methodology for evaluating the quality of performance management systems

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2019

PAR

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Purpose The purpose of this paper is to develop a methodology for evaluating the quality of an organization’s performance management system. Design/methodology/approach The paper presents a theoretical development based in extant literature, using a field study to illustrate the application of the methodology in assessing the quality of the performance management system of the case company. Findings The study presents performance management systems as a network of interconnected elements instead of elements that follow a lineal sequence. The more consistently aligned the elements of this network, the more likely it is to be able to influence behaviours and decisions in desirable ways. Research limitations/implications The development requires its use by practitioners and researchers assessing the performance management systems of organizations to assess further implications. It stresses the need to differentiate the purpose of performance management systems from the objectives of the organization. Practical implications The tentative application of the methodology suggests that it provides a helpful tool for practitioners and researchers to assess the functionality of systems in place and to identify opportunities for improvement. Originality/value The methodology overcomes the two limitations of previous studies. First, it uses a holistic approach and does not focus on specific tools; second, it assesses the quality of the system, not from future company results that might be influenced by other variables, but from the consistency and alignment of the elements of the system.

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“…Operational controlling substantiates reserves in the internal environment of activity, along with bringing down costs and ensuring maximum tactical results [8]. A modern trend in forecasting, planning and management by the means of controlling is an active application of information-computer technologies [9]. Mathematical basis and the tools of cybernetics provide effective controlling in accounting, quality management, risk management and logistics [10].…”

Section: Literature Review and Problem Statementmentioning

confidence: 99%

Development of the controlling system in the management of dairy clusters

Vasylieva

Velychko

2017

EEJET

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Evaluating the completeness and effectiveness of management control systems with cybernetic tools

Cited by 23 publications

References 36 publications

Relationship Between Cybernetics Management and Organizational Trust Among Librarians of Mazandaran University of Medical Sciences

Relationship Between Cybernetics Management and Organizational Trust Among Librarians of Mazandaran University of Medical Sciences

A proposed methodology for evaluating the quality of performance management systems

Development of the controlling system in the management of dairy clusters

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