Abstract:The issue that this study explores is evaluation of tourists’ experiences with smart tour guide system (STGS). To address this issue, the purpose of this study is to explore what factors influence tourists’ experiences with STGS in four Chinese smart tourism destinations (STDs). An exploratory sequential mixed method was used to collect the data. Tourists who had used STGS in four Chinese STDs participated in the research. In the first and second phase, Semi-structured interviews with 12 interviewees were cond… Show more
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