Evaluating Food and Beverage Courses in Higher Private Tourism and Hotels Institutes in Alexandria: Professionals’ Perception

Agwa, Youssef; Aziz, Wael; Khalifa, Gamal S. A.

doi:10.21608/ijhth.2017.30203

Cited by 7 publications

(7 citation statements)

References 26 publications

(19 reference statements)

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“…Service quality includes the physical environment, administrative quality and core educational quality. The physical environment quality indicates the overall surroundings of the university that enhance attraction [41]; [42]. It also denotes a learning environment setting and university infrastructure.…”

Section: University Service Quality Student Happiness and Behaviouramentioning

confidence: 99%

“…The core educational quality explains the learning process and procedures that they gathered form the instructor, conferences and class [41]; [43]. Rust & Oliver, 1994 [44] proposed that the overall perception of service quality is based on a student's evaluation of three dimensions of the service interface: product, delivery, and environment.…”

Section: University Service Quality Student Happiness and Behaviouramentioning

confidence: 99%

See 1 more Smart Citation

The Influence of Higher Education Service Quality on Behavioural Intention: The Mediating Role of Student Happiness

Binnawas¹,

Khalifa²,

Bhaumick³

2019

Res. Bus.

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Higher education frameworks in numerous nations have extended drastically to meet growing economic and social needs. Educational policies, structures and practices have been essentially affected by globalization. Some of these progressions have been driven by financial forces, while others have been driven by political, technological, and social powers. Globalization's effect on education has brought on a reconsidering of numerous ranges in education, including its purpose, structure, pedagogy, content, instructional methodology, and outcomes assessment. The study aims to investigate the casual relationship between service quality and student behavioral intention, as well as, the mediating effect of student happiness. In the current study, the researcher adopted the quantitative technique (using questionnaire method) to achieve the research aim. SPSS25 and Smart PLS3 are implemented for data analysis. The results revealed that higher education service qualities; and student happiness, have a positive effect on student behavioral intention. In addition, student happiness mediates the relationship between higher education service quality and student behavioral intention. Theoretical and practical implications are introduced as well as suggestions for future research.

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Section: University Service Quality Student Happiness and Behaviouramentioning

confidence: 99%

Section: University Service Quality Student Happiness and Behaviouramentioning

confidence: 99%

The Influence of Higher Education Service Quality on Behavioural Intention: The Mediating Role of Student Happiness

Binnawas¹,

Khalifa²,

Bhaumick³

2019

Res. Bus.

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“…Teaching F&B has been reported as an important element within hospitality management education programs. Courses have been reported important for career success includes F&B management, restaurant management, room service, menu preparation & planning, beverage management, convention, and banquet management were confirmed as very important courses for success of F&B operations within hospitality career (Agwa, et al, 2017).…”

Section: Food and Beverage Practical Courses In Hospitality Educationmentioning

confidence: 84%

The Impact of Active Learning Strategies on Hospitality Students’ Skills

Ahmed

-Zoghbi²,

Ibrahim³

et al. 2022

Journal of Association of Arab Universities for Tourism and Hos

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Hospitality industry is facing a big challenge regarding fulfillment of guests' needs and exceed their expectations, Hospitality higher education mainly take the responsibility for providing the industry with graduates whom have been well prepared through the modern education and learning strategies to fulfill the industry requirements. The aim of this research is to measure the impact of using Active Learning strategies in developing the practical food and beverage skills of hospitality higher education students. The research adopted a quantitative approach and used a notice skill card technique to collect pretest-posttest data on the experimental students' sample before and after applying the Active Learning strategies. Study sample represented at all the 92 students of the second year of hospitality department at the faculty of tourism and hotels Suez Canal University and the High Institute for Tourism and Hotels-EGOTH, Ismailia, the academic year 2017/2018. The findings of this study revealed that Active Learning strategies once applied at the learning process of F&B practical courses for the hospitality higher education students it has positively affected at increasing the F&B practical skills according to posttest mean compared to pretest mean of students' scores collected by the notice skill card and analyzed by using paired sample T-Test technique. It is revealed also that the effect size of using these Active Learning strategies was Large according to Eta-squared value (η 2) . It is recommended that hospitality higher education institutions need to adopt more implementation of Active Learning strategies and techniques within the practical F&B courses. Literature ReviewMwasalwiba (2010) argued by Tasnim (2012) and Ahmad et al., (2018) reported that most authors' divides teaching methods into two main groups; Traditional methods, and Innovative methods. First group is traditional methods it includes normal lectures, business plan, seminars, reading, project works. It is also known as -passive methods‖ also known as TCL,

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“…Work ideas should be sought from global countries too. In lines of intense competition in the market [10,11,76], it is recommended for IKEA UAE to compete effectively by offering special discounts, concessions, and other promotional packages to the consumers frequently [56].…”

Section: Conclusion and Recommendationsmentioning

confidence: 99%

An Exploratory Study of Retailers’ Operational Performance within UAE Market: A Case Study

Alnuaimi¹,

Alneyadi²,

Fadel³

et al. 2022

BIJOMRP

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This study investigates supply chain management methods linked to flexibility, value chain, and capacities. It describes an exploratory study to investigate the interconnected aspects and come up with a research framework. The business drivers and response effects of a flexible supply chain were investigated in a case study on a manufacturing organization in the furniture sector. To be responsive to clients and generate concrete benefits, all the companies improved their production flexibility components with supply and logistic networks. The value chain’s fundamental flexibility may be characterized by operational, supply, and logistical perspectives, with varying levels of integration and implementation methodologies, providing varied degrees of availability in responsiveness to volume and product mix.

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Evaluating Food and Beverage Courses in Higher Private Tourism and Hotels Institutes in Alexandria: Professionals’ Perception

Cited by 7 publications

References 26 publications

The Influence of Higher Education Service Quality on Behavioural Intention: The Mediating Role of Student Happiness

The Influence of Higher Education Service Quality on Behavioural Intention: The Mediating Role of Student Happiness

The Impact of Active Learning Strategies on Hospitality Students’ Skills

An Exploratory Study of Retailers’ Operational Performance within UAE Market: A Case Study

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