2017
DOI: 10.2196/preprints.9300
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Evaluating Doctor Performance: Ordinal Regression-Based Approach (Preprint)

Abstract: Background: Doctor performance evaluation (DPE) is an important task in eHealth, which aims to evaluate the overall quality of online diagnosis and patient outcomes so that high customer satisfaction and loyalty can be attained. However in reality most of customers trend not to give ratings to doctor performance. Therefore it is imperative to develop a model to make DPE automatically. When making auto-evaluation of doctor performance, we expect to rate the doctor performance into a score label that is as close… Show more

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