Recent research addresses social media's increasing importance to relationships and its influence on individual perceptions of self. However, understanding of the value outside observers place on social media status cues (i.e., followers, likes, etc.) in evaluating the perceived likability of others is currently underexplored. Using the theoretical lenses of social exchange and social information processing, we developed a conjoint experiment relating observers' expected likability of social media users with variance in a social media user's (1) number of followers and "likes", (2) physical attractiveness, (3) and the percentage of "selfies" (self-portraits) posted. Data collected from 72 participants and 873 generated observations provided results consistent with our theory that those with more followers and "likes" have higher perceived likability. In addition, this perception was further enhanced by physical attractiveness, but diminished by the percentage of "selfies" posted. Of additional interest, we also found that likability differed by gender, age, and the amount of time spent on social media. Implications for future research are discussed.
Public Policy Relevance StatementOnline social network users often manage or gauge their social connectivity to others through social status cues, but these may differ from the value observers place on these visible cues. A user's number of friends and "likes" increases perceptions of likability with physical attractiveness increasing this positive effect and "selfie" photos diminishing this relationship with perception of likability. Additionally, females consider followers and likes and selfies more in their assessment of likability, whereas males placed greater value on attractiveness in their assessment.