“…SMEs have created 80% of all new jobs in Europe in the last five years (Pedraza, 2021), and they are considered a crucial driver of world economic growth, global supply chains, innovation, and employment. SMEs in Vietnam are no exception (OECD, 2017;Naradda Gamage et al, 2020), as SMEs share around 97% of the businesses, and contribute 60% of the national economic growth in Vietnam ( Nguyen et al, 2020;Dinh et al, 2022). In recent years, the world has experienced potential changes, risks, uncertainty, complexity, and unpredictability ( Sword-Daniels et al, 2018;Dishon & Gilead, 2021).…”