Evaluasi User Experience Dengan Pendekatan Usability Testing Pada Sistem Informasi Smart Academic

Abstract

Smart Academic is an information system used by administrative staff to manage administrative activities from upstream to downstream related to academia starting from the pre-lecture process such as Her-Registration of new students, filling in Study Plan Cards, and class division during the lecture process such as semester exams as well as the assessment process of each course, then proceed with administrative processing for the graduation until the graduation process, so that Smart Academic becomes a critical information system for the University if a failure occurs, it will hamper the lecture process which means the system cannot fulfill its objectives. This study evaluates the Smart Academic Information System through user experience with 8 respondents using the Usability Testing approach. This study examines user experience based on the Nielsen Heuristic method, namely

Usability Analysis using Usefulness, Satisfaction, and Ease-of-Use Questionnaire on the Digital Banking

“…Setiap pernyataan dinyatakan valid jika memiliki nilai r-hitung > nilai r-tabel. Sebaliknya, jika nilai r-hitung < nilai r-tabel maka pernyataan dinyatakan tidak valid [14]. Nilai signifikansi yang digunakan pada uji ini adalah 0,01 dengan tujuan menunjukkan persentase kebenaran penelitian sebesar 99% [15].…”

Rancang Bangun Website Wisata Halal Kota Banda Aceh Menggunakan Metode User Centered Design

“…Pemanfaatan webiste atau media informasi juga merupakan salah satu kebiasaan yang dilakukan oleh wisatawan internasional khususnya (Rusdi et al 2019). Pengembangan website atau sitem informasi tidak terbatas hanya dapat diakses melainkan harus dapat memberikan kenyamanan pada penggunanya (Andriani 2020). Pemanfaatan website wisata di kota Banda Aceh masih belum berjalan maksimal,dari hasil analisis awal dan kajian yang dilakukan oleh peneliti, tampilan website milik dinas pariwisata kota Banda Aceh masih kurang menarik dari segi warna maupun konten, Bahasa yang digunakan juga masih sulit untuk dicerna, gambar pada website juga masih terlihat belum interaktif.…”

C5.0 Algorithm Implementation on Web-Based Software and Usability Evaluation

“…Software can be tested with Usability. In research [10], usability successfully tested a smart academic system based on user experience and a web-based shortest route search system [11].…”

“…The last step is testing the software using usability, because software generally provides a number of features or menus to make it easier for users [15]. In [11] and [10] research, explained the five components of usability which are used as a measure of software success, namely the system is easy to operate and understand (learnability), the speed of the system can help the user (efficiency), the system is easy to learn, so if it is not used in the long term, the user still able to easily operate (memorability), the system has a minimum error rate (error) and it means that the user is satisfied to use it and feels helped by this system (satisfaction). The usability test is carried out in several stages [11]: Stage 1 : determine the initial value of the usability component with equation ( 4) (4) Where: Pn is the Likert scale score T is the number of respondents…”

“…Apart from that, the addition of web and usability testing software, provides an opportunity that this software can be used by various users such as organizations or governments. Usability testing is important to do to get software performance measures [9] and many software have been tested using this technique [10], [11]. However, classification does not only use the C5.0 algorithm, depending on the form of the problem being solved [12], [13].…”