The integration of a social approach into the public management modernization process is essential for progressing towards a results-oriented and efficient administration. In this study, a quantitative and correlational investigation was conducted using a validated questionnaire administered to 154 users. The relationship between modernization initiatives and their impact on the efficiency of resource management was examined in a municipality in the northern region of Amazonas. The results revealed a positive impact, as indicated by the Spearman correlation (Rho = 0.397). However, it is noteworthy that there remains a limitation in the ability to fully meet social needs.