Abstract:Usability tests serve as an insightful source of feedback for product teams that want to deliver user-centered solutions and enhance the User Experience (UX) of their products and services. However, in many cases, formative usability tests in particular may generate a large volume of qualitative and unstructured data that need to be analyzed for decision making and further actions. In this paper, we discuss a more formal method of analyzing empirical data, using a taxonomy, namely Engineering Usability Researc… Show more
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