Etude des métaphores temporelles sur la perception du temps d'attente

Gronier, Guillaume; Gomri, Salim

doi:10.1145/1512714.1512754

Cited by 4 publications

(3 citation statements)

References 6 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Based on studies in cognitive science and HCI on the perception of waiting time, we believe it is possible to influence the user's perception in order to give the feeling that waiting time was shorter than it actually was in reality. 3 The objective of the present study was to influence the perception of a progress bar behavior in terms of speed (acceleration versus deceleration). By combining the theories on the primacy effect in human memory and the attentional gate model of time evaluation, two assumptions are made in the present study:…”

Section: Problematic and Research Hypothesesmentioning

confidence: 99%

See 1 more Smart Citation

Does Progress Bars’ Behavior Influence the User Experience in Human-Computer Interaction?

Gronier¹,

Baudet²

2019

Psychol Cogn Sci Open J

Self Cite

View full text Add to dashboard Cite

Background: This research focuses on the satisfaction and waiting times perceived by a user during the moments where the interaction between the user and the system is temporarily interrupted (file download, setup of a program, etc.). These waiting times are often sources of anxiety and irritation. They go usually with the presentation of an animated progress bar, allowing the user to visualize the status of the ongoing process. The objective of this research is to study the impact of several progress bars by varying the progress behavior with three different speed. Methods: Three progress bars were tested, each of them having the same display duration of 10 seconds but with different speed. The first progress bar having a speed-up behavior (the progress bar fills to about 30% during the first 5 seconds, then fills completely as it accelerates), the second a slow-down behavior (the progress bar fills to about 70% during the first 5 seconds, then fills completely when decelerating), the third a constant behavior (the progress bar keeps a constant filling rate during the 10 seconds). Eleven hundred twenty seven distinct subjects (controlled IP) were involved, including 105 women and 1022 men. The mean age of the sample was 24.9 years (SD=7.11). Each subject has to play with an online game, which was a pretext to present a standby screen of 10 seconds when one of the three progress bars were displayed in a random manner. Results: The results confirm the existence of a causal link between the perception of waiting time and satisfaction. In addition, a progress bar that follows a slow-down function is significantly more appreciated by the users. An ANOVA-test applied to the comparison of means for each of the progress bars shows that there is a significant difference in the satisfaction of waiting for durations (F(2, 1124)=3.003, MSE=1.099, p=.050, np2=0.270). On the other hand, there is no significant difference in the perception of waiting durations. Conclusions: Our results show in our context of experimentation that a progress bar with a decelerating filling rate provides greater satisfaction than a constant progress bar or a speed-up bar. The results may provide valuable information for the design of human-computer interfaces and for the improvement of user experience. Thus, beyond varying waiting time duration, different levels of users' arousal could be introduced as well as the user feedback with information relevant to the ongoing processes.

show abstract

Section: Problematic and Research Hypothesesmentioning

confidence: 99%

“…Graphical Representations of the Three Experimental Progress Bar Behaviors Screenshots of the Three Experimental Progress Bar after3,6, 9 and 10 Seconds …”

mentioning

confidence: 99%

Does Progress Bars’ Behavior Influence the User Experience in Human-Computer Interaction?

Gronier¹,

Baudet²

2019

Psychol Cogn Sci Open J

Self Cite

View full text Add to dashboard Cite

show abstract

“…In this paper, we will discuss short, medium and long waits because they are more prominent to the user and influence the decision about what to do during this period. Note that recent work on progress bars only focused on short or medium wait times (5s for Harrison et al, (2007); Harrison, Yeo, et al, (2010) and 12s for Gronier and Gomri, (2008)).…”

Section: Waiting Period-durationmentioning

confidence: 99%

Active Progress Bar: Aiding the switch to temporary activities

Hurter

Cowan

Girouard

et al. 2012

Electronic Workshops in Computing

View full text Add to dashboard Cite

Can we design an interface to help people make use of the idle time spent looking at progress bars? We propose to augment progress bars with user-controlled functionalities facilitating the switch to temporary activities. We propose a taxonomy of waiting period contexts and possible temporary tasks, then report on participatory design sessions, and a follow-up survey. Finally we describe an early prototype of active progress bar and report a small controlled experiment used to identify the impact of the tool on primary task satisfaction. The findings suggest that Active Progress Bars lead to significantly higher satisfaction when compared to a control condition.

show abstract

La vitesse de défilement des barres de progression influence-t-elle la perception du temps d'attente?

Gronier¹,

Lallemand²

2011

Proceedings of the 23rd Conference on l'Interaction Homme-Machine

Self Cite

View full text Add to dashboard Cite

RESUMECette recherche s'intéresse à la satisfaction et au temps d'attente perçu par l'utilisateur au cours des périodes où son interaction avec le système est momentanément suspendue (chargement d'un fichier, installation d'une application, etc.). Ces temps d'attente, souvent sources d'anxiété et d'agacement, sont généralement agrémentés par la présentation d'une barre de progression. L'objectif de cette recherche est d'étudier l'impact sur l'utilisateur des variations du défilement de ces barres de progression. Ainsi, nous nous intéressons plus particulièrement aux effets d'accélération et de décélération de leur remplissage. Les résultats confirment l'existence d'un lien causal entre perception du temps d'attente et satisfaction. De plus, une barre de progression qui décélère est significativement plus appréciée des utilisateurs. Les résultats obtenus pourront servir de recommandations pour la conception des interfaces. ABSTRACTThis research focuses on the satisfaction and waiting times perceived by a user during the moments where the interaction between the user and the system is temporarily interrupted (file download, setup of a program, etc.). These waiting times are often sources of anxiety and irritation. They go usually with the presentation of an animated progress bar. The objective of this research is to study the impact of different variable-rate progress bars by varying the speed of scrolling. Thus, we are interested in the effects of acceleration and deceleration between progress bars positions. The results confirm the existence of a causal link between perception of waiting time and satisfaction. In addition, a progress bar with a decelerating speed is significantly more appreciated by the users. The results may provide valuable information for the design of computer interfaces.

show abstract

Etude des métaphores temporelles sur la perception du temps d'attente

Cited by 4 publications

References 6 publications

Does Progress Bars’ Behavior Influence the User Experience in Human-Computer Interaction?

Does Progress Bars’ Behavior Influence the User Experience in Human-Computer Interaction?

Active Progress Bar: Aiding the switch to temporary activities

La vitesse de défilement des barres de progression influence-t-elle la perception du temps d'attente?

Contact Info

Product

Resources

About