Ethnic perspective in e-government use and trust in government: A test of social inequality approaches

Abstract

This study examined the interactive effect of ethnicity and e-government use on trust in government and of ethnicity and trust in government on e-government use by means of social inequality approaches outlined in Internet sociology studies. The data for the study was obtained from the 2017 Israel Social Survey. It was found that Arabs from small localities with varying levels of trust in government are less likely to use e-government than Israeli Jews with the same levels of trust. Yet they are more likely than Israeli Jews to have some degree of trust in government. Arabs from large localities differ from Israeli Jews in terms of e-government use only when they have some degree of trust in government. However, they do not differ from Israeli Jews regarding the trust itself. The results provide support for the social stratification approach and a justification for treating disadvantaged minorities according to the size of their residential localities.

Metodología para estudiar los espacios públicos digitales producidos por las instituciones

“…Sin embargo, las lógicas de su producción y gestión pueden alejarse de la experiencia de los usuarios a los que se dirigen, generando desencuentros. Este distanciamiento constituye un riesgo para garantizar el ejercicio pleno de la ciudadanía, que es la finalidad principal de las instituciones (Rosenberg, 2021).…”

“…En la producción académica reciente se observan diversos aportes. El tema más estudiado consiste en el análisis del gobierno electrónico y abierto, lo que implica observar la dimensión transaccional, las ciudades digitales, la transparencia y la rendición de cuentas (Azamela et al, 2022;Briceño Brock, 2019;Georgiou, 2019;Mensah et al, 2020;Negrete Huelga, 2022;Ochoa Chaves et al, 2020;Raca et al, 2022;Rosenberg, 2019Rosenberg, , 2021Vaccaro et al, 2021;Viñarás-Abad et al, 2017).…”

Untitled

“…Regarding the content of the appeal to the Cabinet of Ministers of Ukraine, the essence of the appeal and the proposal should be stated. All proposals, applications and complaints that have been received should be accepted and centrally registered on the day they are received, and those that arrived on a non-working day and time -the next working day after it -on registration and control cards suitable for processing by personal computers (Rosenberg, 2020). The use of an electronic digital signature when sending an electronic appeal is not required.…”

The public needs more: The informational and emotional support of public communication amidst the Covid-19 in China

“…Good public communication can not only facilitate the clarification of rumors, misunderstandings, and distorted facts but also signify the government's responsibility and accountability to manage disasters [ 39 ], which are drivers for the public's trust in the government. Further,Rosenberg [ 40 ]it is argued that the level of citizens' compliance with policy reflects their level of trust in government [ 40 ], whereas a low level of trust may result in non-compliance behaviors and even social chaos [ 41 ].…”