Ethics of Ikram al-Dayf for Quality Muslim-Friendly Hospitality Services
Nor 'Azzah Kamri,
Suhaili Sarif,
Nor Aini Ali
et al.
Abstract:The purpose of this article is to explore the concept of ikram al-dayf and its potential to be adapted into the Muslim-friendly tourism and hospitality practices. This article also introduces a set of ethical values for honoring guests in reference to the concept of ikram al-dayf. The concept of ikram al-dayf is pertinent to improve the Muslim-friendly staffs’ knowledge and understanding on how they should treat their guests better, since their service quality especially related to customer service aspect is s… Show more
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