2009
DOI: 10.1037/a0016642
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Ethics-based training for nonclinical staff in mental health settings.

Abstract: Under the Ethics Code of the American Psychological Association (2002), psychologists are responsible for ensuring that delegated tasks are performed competently. For staff members who interact with clients or who have access to confidential client information, technical competence may not suffice. Psychologists who want to provide the best protection for clients can offer staff training that fosters "ethical competence" as well. Setting-specific ethics training is important even for personnel who have previou… Show more

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Cited by 9 publications
(10 citation statements)
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“…Clients entering the waiting room were greeted by a receptionist with whom they were already acquainted and who collected their personal information, handled billing, and transcribed progress notes. It was critical, in this setting, to work closely with the clerical staff to assure they maintained client confidentiality beyond the bounds of the therapy office (Fisher, 2009). We believe rural clinicians should take extra care to train their office staff regarding confidentiality and to monitor stress related to multiple relationships to assure compliance with ethical standards.…”
Section: Protecting Confidentialitymentioning
confidence: 96%
“…Clients entering the waiting room were greeted by a receptionist with whom they were already acquainted and who collected their personal information, handled billing, and transcribed progress notes. It was critical, in this setting, to work closely with the clerical staff to assure they maintained client confidentiality beyond the bounds of the therapy office (Fisher, 2009). We believe rural clinicians should take extra care to train their office staff regarding confidentiality and to monitor stress related to multiple relationships to assure compliance with ethical standards.…”
Section: Protecting Confidentialitymentioning
confidence: 96%
“…They further advocate increased cooperation with professional organisations and accrediting bodies to develop standardised, valid and reliable measures of competence. Fisher (2009b) argues that psychologists are responsible for ensuring that tasks (delegated or not) are performed competently. For staff members who interact with clients or who have access to confidential client information, technical competence may not suffice.…”
Section: Professional Training and Competencementioning
confidence: 99%
“…These strategies, however, depend on having knowledgeable and capable researchers and clinicians as part of the research team to develop SRMPs and to conduct training with research staff. This training should take into consideration different levels of risk and diverse levels of research staff knowledge and qualifications [ 69 ]. Across documents, levels of risk were mostly matched with required interventions [ 30 , 42 ].…”
Section: Discussionmentioning
confidence: 99%