Ethics and Development of Advanced Technology Systems in Public Administration

Abstract

This article analyses aspects related to the implementation of advanced technology systems in Public Administration, taking into account the scope of action of its entities and services, as well as its main distinction with the private sector, which lies in the pursuit of the public interest, understood as justification for the execution of public policies, but also in the broader scope of the human development index. The difficulties and resistance to the adoption and use of technology in Public Administration will be examined, also in the light of practical situations whose implementation proved to be inadequate, resulting in the analysis of ideas for the future. We approach the evolution of public management models that are emerging through the action of technology. We prepare the ground for machine ethics in Public Administration by framing ethics in public services in general terms, with reference to AI systems designed in line with mainstream ethics. Of the various ethical issues that arise in this domain, we pay attention to the issue of privacy and the balance that needs to be achieved so that the use of data can contribute to ethical, beneficial and reliable technologies. We sound alerts in the field of discrimination and prejudice that the bias of technology can show. The explainability and transparency of technological systems provide confidence to decision-makers and citizens, helping to clarify responsibilities in the decisions of Public Administration agents, and the researchers working for them .