Estudio de La Calidad de Los Registros en, Un Centro de Atención Primaria

Abstract

The quality of the clinical records included in the clinical charts is assessed through a sample of the clinical charts existing at the Health Center Zaidin-Sur (Granada, Spain). The quality was ascertained via the number of visits annotated, the number of records considered as essential (life style, family and personal history), and the number of received or requested consultation. This information is compared to the data of the general files of the Health Center, to the information gathered by a direct interview (performed to assess the validity of the essential records), and to the results of a protocol studying the visit activities. The analysis of data shows that just a 40.4% of the visits are annotated on the clinical chart. A lower percentage of the essential records were annotated, 37.6%. The requested consultations are annotated in 43.8% and the received ones in 87.6%. We discuss on the need of periodic evaluation of the records to show their limitations and deficiencies. This is the first step to improve them.

Influence of perception on service satisfaction of community health centers among older adults or their families in Chongqing, China: a path analysis

“…A variety of studies have put their efforts on the factors in uencing the satisfaction with PHC services among the public and on strategies for improving inadequate utilization. The education background and professionalism of health practitioners [4,5], patient privacy protection [6], awareness of medical service [7], health outcomes [8], expectation and perception [6, 9, 10] could affect patient satisfaction with PHC services. Uzochukwu et al [11] reported that higher accessibility of healthcare, especially higher availability of drugs, was the key to raise customer satisfaction in Nigeria, and the customers preferred to pay for higher-level health services.…”