Estimation of the Market Size of Medical Tourism Industry Using Grey Models -- Case Study in South Korea

Dang, Hoang-Sa; Huang, Yun‐Feng; Wang, Chia–Nan; Nguyen, Thuy-Mai-Trinh

doi:10.1109/iccia.2016.14

Cited by 10 publications

(3 citation statements)

References 6 publications

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“…Furthermore, beside Thailand-Singapore, Malaysia, and South Korea are the major competitive providers for Taiwan in the recent period. The market share for plastic surgeries are expected increase for South Korea due to competitive pricing and marketing effectiveness as discussed in [43]. However, Thailand has placed as the top destination with the largest number of foreign patients in Asia-Pacific as noted above.…”

Section: Discussionmentioning

confidence: 99%

“…With the strengths on non-functional series for model construction and simple calculation, Grey system theory has been utilized for factor analyzing, optimization theorem, forecasting or numerical analyzing in different research fields [37][38][39][40]. Grey generating, Grey relational analysis, Grey model construction, Grey forecasting, Grey decision making and Grey control are major sections of Grey system theory, which was widely used for academic studies and practical industries such as engineering [41,42], tourism [43], and service industries [44], etc.…”

Section: Literatures Review On Grey System Theorymentioning

confidence: 99%

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Grey System Theory in the Study of Medical Tourism Industry and Its Economic Impact

Dang

Nguyen

Wang

et al. 2020

IJERPH

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The Asia-Pacific region is known as a favorite destination for global medical travelers due to its medical expertise, innovative technology, safety, attractive tourism destination and cost advantage in the recent decade. This study contributes to propose an approach which effectively assesses performance of medical tourism industry based on considering the economic impact factors as well as provides a conceptual framework for the industry analysis. Grey system theory is utilized as a major analyzing approach. According to that, factors impact on the sustainable development of medical tourism in Asia-Pacific region could be identified. The performance of each destination in this region was simultaneously revealed. The results presented an overall perspective of the medical tourism industry in the scope of the Asia-Pacific region, and in Taiwan particularly. Data was collected on six major destinations including Singapore, Thailand, India, South Korea, Malaysia and Taiwan. The results proved that tourism sources and healthcare medical infrastructures play a crucial role in promoting the healthcare travel industry, while cost advantage and marketing effectiveness were less considered. In addition, performance analyse indicated that Thailand has a good performance and stands in the top ranking, followed by Malaysia, India, Singapore, South Korea and Taiwan, respectively. The revenue of Taiwan has increased slowly in the last six years, with a market worth approximately NT$20.5 billion, and the number of medical travelers is expected to increase to 777,523 by 2025. The findings of this study are expected to provide useful information for the medical tourism industry and related key players in strategic planning.

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Section: Discussionmentioning

confidence: 99%

Section: Literatures Review On Grey System Theorymentioning

confidence: 99%

Grey System Theory in the Study of Medical Tourism Industry and Its Economic Impact

Dang

Nguyen

Wang

et al. 2020

IJERPH

Self Cite

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“…Rahman and Zailani (2017) report trust as an important determinant in generating medical tourism demand. There are studies in medical tourism literature focusing on increasing demand for halal medical tourism services (Medhekar & Haq, 2015;Rahman & Zailani, 2017), and studying various host countries' demand patterns (Lin et al, 2009;Genc, 2012;Johnson & Garman, 2015;Loh, 2015;Vetitnev, Kopyirin & Kiseleva, 2016;Dang, Huang, Wang & Nguyen, 2016;Tang & Lau, 2017;Tang & Abdullah, 2018).…”

Section: Demand Managementmentioning

confidence: 99%

A conceptual model of medical tourism service supply chain

Karadayi-Usta

Serdarasan

2020

JIEM

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Purpose: Medical tourism service requires involvement of multiple parties from the service network, however medical tourism is not well studied from a supply chain management perspective. This study suggests a conceptual model of medical tourism service supply chain (MTSSC) to provide a clearer understanding of its nature, and defines its business processes.Design/methodology/approach: Triangulation which makes use of literature review, in-depth interviews, and expert evaluations was applied to develop and validate the suggested model. The proposed model is initialized based on the relevant literature. In-depth interviews were used to refine and finalize the model. Expert evaluations ensure the trustworthiness of the model and the business process definitions.Findings: The proposed model uses a nested process structure rather than a one-dimensional supply chain model, where the assistance company maintains an intermediary role between the patient and all the service providers (e.g. medical institutions, transportation, accommodation). Additionally, the conceptual model identifies seven business processes: service design, service recovery management, customer relationship management, supplier relationship management, demand management, capacity and resource management, and service delivery management.Practical implications: The results provide a better understanding of the MTSSC structure and processes, and a recognition of the MTSSC members. The process definitions give the members an idea about their roles in the service design and delivery in practice. Additionally, a better understanding of the system as a whole leads to better process development and control. MTSSC members may shape their organizations internally and supply chain-wide by considering this conceptual model. Moreover, the model acts as a basis for supply chain collaboration decisions.Originality/value: The conceptual model is built upon the theories and practice of medical tourism services, supply chain management, and service operations management. This study contributes to the theory of medical tourism services management by explaining the MTSSC concepts and business processes, and extends existing knowledge.

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Transitive Pseudonyms Mediated EHRs Sharing for Very Important Patients

Zhu

2019

Lecture Notes in Computer Science

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Estimation of the Market Size of Medical Tourism Industry Using Grey Models -- Case Study in South Korea

Cited by 10 publications

References 6 publications

Grey System Theory in the Study of Medical Tourism Industry and Its Economic Impact

Grey System Theory in the Study of Medical Tourism Industry and Its Economic Impact

A conceptual model of medical tourism service supply chain

Transitive Pseudonyms Mediated EHRs Sharing for Very Important Patients

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