“…The interviews were then transcribed and the data were content (thematically) analysed according to the nine steps of Creswell's process for qualitative data analysis (in Schurink, Fouché & De Vos, 2011:403-419). The trustworthiness of the findings was ensured through member checking and reflection (Lietz, Langer & Furman, 2006). Eleven participants, originating from Duiwelskloof, Sekgopo, Vuyani, and Peeha, which is to say four of the six sub-areas of the Greater Letaba Municipality implementing the KCP programme, took part in the study.…”