2001
DOI: 10.1097/00003246-200101000-00038
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Establishing reliability and validity of the Critical Care Family Satisfaction Survey

Abstract: This study provides support that the Critical Care Family Satisfaction Survey-which yields five subscales, "Assurance," "Information," "Proximity," "Support," and "Comfort"--is reliable and valid. Using five constructs rather than four is recommended because of the following: a) the internal consistency loss of 0.0226 for the "Comfort" subscale is not enough to warrant its removal, b) a four-factor questionnaire can be administered and totaled independently of this subscale, c) the need for the fifth construct… Show more

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Cited by 120 publications
(93 citation statements)
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“…Through several surveys performed heretofore, it has been shown that the satisfaction of families with ICU care is directly linked to their involvement in care, strategic discussions and decision-making procedures, all the more so when the quality of information is satisfactory (30,31). In France, more than half of families do not participate in medical decisions, whereas more than 90% of patients would like their families to participate in decision-making if they (the patients) were admitted to the ICU (24,28).…”
Section: The Specific Situation Of End-of-life Decisionsmentioning
confidence: 99%
“…Through several surveys performed heretofore, it has been shown that the satisfaction of families with ICU care is directly linked to their involvement in care, strategic discussions and decision-making procedures, all the more so when the quality of information is satisfactory (30,31). In France, more than half of families do not participate in medical decisions, whereas more than 90% of patients would like their families to participate in decision-making if they (the patients) were admitted to the ICU (24,28).…”
Section: The Specific Situation Of End-of-life Decisionsmentioning
confidence: 99%
“…9 The survey has 5 subscales: (1) Assurance (need to feel hope for a desired outcome), (2) Information (need for consistent, realistic, and timely information), (3) Proximity (need for personal contact and to be physically and emotionally near the patient), (4) Support (need for resources, support systems, and ventilation), and (5) Comfort (need for personal comfort). The CCFSS has a 5-point Likert-type scale (1=very dissatisfied, 5=very satisfied).…”
Section: Local Problemmentioning
confidence: 99%
“…The CCFSS has established construct validity (c 2 goodness of fit=1.0) and reliability (Cronbach a, 0.93-0.96). 9,10 The data are collected, entered, and analyzed by members of the hospital's Division of Clinical Decision Support at the end of each month. Monthly reports are sent to each unit.…”
Section: Local Problemmentioning
confidence: 99%
“…Onların yerine bu değerlendirmeler ve karar verme aşamaları hastaların yakınları tarafından yapılmaktadır. Böylelikle, hasta yakınlarının memnuniyet değerlendirmeleri, yoğun bakım ünitelerinde verilen sağlık hizmetinin kalitesinin sorgulanmasında önemli ölçütlerden biri olmuştur (3,(5)(6)(7)(8)(9)(10)(11).…”
Section: Introductionunclassified