2015
DOI: 10.1108/lm-10-2014-0123
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Establishing a competencies framework for a Caribbean academic library

Abstract: Users who downloaded this article also downloaded: (2015),"Skills and knowledge needs assessment of current and future library professionals in the state of Qatar", Library Management, Vol. 36 Iss 1/2 pp. 86-98 http://dx. (2015),"Knowledge management for service innovation in academic libraries: a qualitative study", Library Management, Vol. 36 Iss 1/2 pp. 40-57 http://dx. (2015),"Towards a new library system: A paradigmatic shift in the Finnish library system planning and acquisition", Library Management, Vol… Show more

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Cited by 9 publications
(8 citation statements)
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References 15 publications
(18 reference statements)
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“…The researchers found interpersonal skills, computer skills, web knowledge, management, public service, electronic resource management, metadata knowledge, flexibility, problem solving, professional commitment and creativity as the competencies that could meet employers’ expectations. Robinson et al (2015) elaborated a competencies framework for a Caribbean academic library and marked these core competencies: sound professional knowledge, supports creativity and innovation, engages in good service delivery, problem solving, good interpersonal skills, good administrator, goal setter and ensures good performance and feedback. They also asserted that this framework for core competencies can be used for selection and succession planning for library organizations.…”
Section: Literature Reviewmentioning
confidence: 99%
“…The researchers found interpersonal skills, computer skills, web knowledge, management, public service, electronic resource management, metadata knowledge, flexibility, problem solving, professional commitment and creativity as the competencies that could meet employers’ expectations. Robinson et al (2015) elaborated a competencies framework for a Caribbean academic library and marked these core competencies: sound professional knowledge, supports creativity and innovation, engages in good service delivery, problem solving, good interpersonal skills, good administrator, goal setter and ensures good performance and feedback. They also asserted that this framework for core competencies can be used for selection and succession planning for library organizations.…”
Section: Literature Reviewmentioning
confidence: 99%
“…These diverse skill sets share some similarity with the skills now needed in the Jamaican academic library. Robinson et al (2015), writing on the core competencies and skills needed for a Jamaican/ Caribbean academic librarian, noted the following as requirements: professional knowledge; being able to identify emerging trends and support innovation; willingness to embrace change and utilise best practices in service delivery; being able to analyse situations for appropriate solutions; interacts positively and effectively with others; develops an environment that leads and manages change; manages and mentors staff; and sets clear goals and objectives while providing specific performance and feedback.…”
Section: Technologymentioning
confidence: 99%
“…LIS professionals today have to provide service to a wide range of populations with different information needs and levels of information literacy (Allison, 2013; O’Gorman and Trott, 2009; Robinson et al, 2015; Taylor, 2012), so they need excellent interpersonal and communication skills to be able to provide information services to patrons face-to-face as well as for remote services across the globe (Murray, 2014) and help them become proficient searchers (Burns and Bossaller 2012).…”
Section: Discussionmentioning
confidence: 99%