“…First, when asked what they thought was the most important skill (reading, writing, listening, and speaking) to learn in the hospitality and hotel management HHM diploma, the participants (students, teachers, and employees) responded that in the HHM field, speaking and listening skills are the most valuable skills. It is also consistent with previous studies in the literature where communicative competence, speaking, and listening skills were perceived as important and needed English skills by the students (Uysal, Temizkan & Taslacı, 2018;Yasmin, Sarkar & Sohail, 2016;Abdel Ghany & Abdel Latif, 2012;Angga, 2016;Ulfa, 2015;Asrifan, Vargheese, Syamsu & Amir, 2020;Bury & Oka, 2017;Mantra, Widiastuti, Handayani & Pramawati, 2020).…”