Abstract:A spinal board is the evacuation tool of first aid to help the injured spinal cord. The existing spinal board has several weaknesses, both in terms of user comfort and the effectiveness and efficiency of the evacuation process. This study designs an ergonomic spinal board using the quality function deployment approach. A preliminary survey was conducted through direct observation and interviews with volunteers from the Indonesian Red Cross. Data gathered were translated into a questionnaire and answered by 47 … Show more
“…Quality Function Deployment (QFD) method was used in this study to attain customer requirements into the language of production techniques becomes a necessary component in designing breastfeeding chairs. QFD is a substantial methodology to improve customer satisfaction and decrease product expenses and cycle time [5], [6] . Some so many researchers use this methodology to investigate the design requirements in a product design process 7,15 The questionnaires are developed by considering the voices of customers collected through an interview with the breastfeeding mothers in a lactation room.…”
Breastfeeding chair is one of the essential facilities in the airport. This study designs the breastfeeding chair for the nursery room in Minangkabau International Airport. Quality Function Deployment (QFD) was used to investigate the customer requirements by distributing questionnaires to 100 mothers in Padang West Sumatra. Anthropometry data was also measured form those respondents. The study resulted in a design of ergonomic breastfeeding chair which was used features obtained from the voice of the customers. The design has considered the condition of the mother giving birth by normal as well as a cesarean. The design has an adjustable back seat with an angle of 95o,105o, and 110o; it has an adjustable footrest with 120o, 140o, and 180o angles. The chair has a headrest, baby support pad, a portable baby cushion, an adjustable baby bearings. The chair has also equipped with an assemble torn neck, a small drawer on the side of the chair, and a palm rest that can be used or not by adjusting the height.
“…Quality Function Deployment (QFD) method was used in this study to attain customer requirements into the language of production techniques becomes a necessary component in designing breastfeeding chairs. QFD is a substantial methodology to improve customer satisfaction and decrease product expenses and cycle time [5], [6] . Some so many researchers use this methodology to investigate the design requirements in a product design process 7,15 The questionnaires are developed by considering the voices of customers collected through an interview with the breastfeeding mothers in a lactation room.…”
Breastfeeding chair is one of the essential facilities in the airport. This study designs the breastfeeding chair for the nursery room in Minangkabau International Airport. Quality Function Deployment (QFD) was used to investigate the customer requirements by distributing questionnaires to 100 mothers in Padang West Sumatra. Anthropometry data was also measured form those respondents. The study resulted in a design of ergonomic breastfeeding chair which was used features obtained from the voice of the customers. The design has considered the condition of the mother giving birth by normal as well as a cesarean. The design has an adjustable back seat with an angle of 95o,105o, and 110o; it has an adjustable footrest with 120o, 140o, and 180o angles. The chair has a headrest, baby support pad, a portable baby cushion, an adjustable baby bearings. The chair has also equipped with an assemble torn neck, a small drawer on the side of the chair, and a palm rest that can be used or not by adjusting the height.
“…Among those approaches, quality function deployment (QFD) is a methodology that is most widely used by researchers in a product design process. It has applied in determining the design requirement of various products [4,[9][10][11][12][13][14].…”
Spinal Board is one of the first aid evacuation equipment used in emergency medical service acts with the purpose to sustaining life of the accident victim before finally getting further treatment from medical personnel. However, problems with ineffectiveness, inefficiency and discomfort of existing spinal board on the market are frequently found. This study demonstrates the applicability of integrated methodology in determining the design requirement for an ergonomic spinal board. The methodology was derived from multidisciplinary approaches consist of quality function deployment (QFD), Kano model, theory of inventive problem-solving (TRIZ), and failure mode effect analysis (FMEA). The Kano model was used to investigate the customer satisfaction needs (CSNs). Then, the CSNs was processed using QFD method in the House of Quality (HoQ) matrix to identify the critical ergonomic design areas and the key problems in implementing the design. The TRIZ method solves the problems in order to provide solutions for innovative product design. It provides the design team with a methodical way of finding the causes and effects of failures before the design is finalized. In performing an FMEA, the product and/or production system is examined for all the ways in which failure could possibly occur. This study has generated a design requirement for ergonomic spinal board which is able to accommodate customer's expectations and needs. Thus the integrated methodology has indicated promising empirical findings in determining design requirement for ergonomic product with more concrete evidence.
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