Context
Local health departments play a key role in emergency preparedness and respond to a wide range of threats including infectious diseases such as seasonal influenza, tuberculosis, H1N1, Ebola, and Zika. To successfully respond to an infectious disease outbreak, local health departments depend upon the participation of their workforce yet studies indicate that sizable numbers of workers would not participate in such a response. The reasons why local health department workers participate, or fail to participate, in infectious disease responses are not well understood.
Objective
To understand why local health department workers are willing, or not willing, to report to work during an infectious disease response.
Design
From April 2015 to January 2016 we conducted 28 semi-structured interviews with local health department directors, preparedness staff, and non-preparedness staff.
Setting
Interviews were conducted with individuals throughout the U.S.
Participants
We interviewed 28 individuals across three groups: local health department directors (n=8), preparedness staff (n=10), and non-preparedness staff (n=10).
Main Outcome Measures
Individuals’ descriptions of why local health department workers are willing, or not willing, to report to work during an infectious disease response.
Results
Factors that facilitate willingness to respond to an infectious disease emergency included: availability of vaccinations and personal protective equipment; flexible work schedule and childcare arrangements; information sharing via local health department trainings; and perceived commitments to one’s job and community. Factors that hinder willingness to respond to an infectious disease emergency included: potential disease exposure for oneself and one’s family; logistical considerations for care of children, the elderly, and pets; and perceptions about one’s role during an infectious disease response.
Conclusions
Our findings highlight opportunities for local health departments to revisit their internal policies and engage in strategies likely to promote willingness to respond among their staff.