Abstract:This paper brings attention to epistemic injustice, an issue that has not received much attention in the design of technology and policy. Epistemic injustices occur when individuals are treated unfairly or harmed specifically in relation to their role as knowers or possessors of knowledge. Drawing on the case of making heat complaints in New York City, this paper illustrates how both technological and policy interventions that address epistemic injustice can fail or even exacerbate the situations for certain s… Show more
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