Environmental cognition and environmental performance in restaurants: roles of green supplier selection and joint actions

Shin, Soomin; Cho, Meehee

doi:10.1108/ijchm-03-2022-0338

Cited by 9 publications

(7 citation statements)

References 65 publications

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“…Souvenirs made from recycled materials and the recycling of hard-to-recycle items can also attract sustainability-conscious travelers. Furthermore, strategies like reusable water bottles and the presence of recycling bins can be employed to support sustainability efforts (Shin and Cho, 2023).…”

Section: Discussionmentioning

confidence: 99%

The theory of sustainability values and travel behavior

Turk

Oshriyeh

Iskender

et al. 2023

IJCHM

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Purpose This paper reports the results of research that examines the interrelationships between efficacy of sustainability values (SV) and pro-sustainable behaviors of potential tourists. A partially mediated model is postulated and tested to help explain additional error variance in predicting consumers’ destination choice decisions in tourism, hence voiding a critical research gap. Coined as the “environmentally intellectualist behavior,” a new mediator variable is tested to explain additional error variance in human-value models. Design/methodology/approach The study is based on data collected from two representative samples of potential tourists from the USA and Canada. Data analyses include exploratory and confirmatory factor analyses that were used to examine the underlying domain structures of SV, followed by a predictive model using structural equation modeling. Findings The study findings suggest that values are salient factors that underlie pro-sustainable tourism and travel behavior. Moreover, the results confirm the existence of a higher-order sustainability construct. The study contributes original insights to the field by demonstrating that there are direct and indirect positive relationships between SV, environmental behaviors and decisions of consumers who take a pro-sustainable stance when traveling. Originality/value By modeling values as antecedents to attitudes and testing interrelationships between SV and the mediator variables coined as the environmentally intellectual behavior, the authors developed and tested a predictive model to explain destination- and product choice decisions. The model tested herein advances the value theory in two fundamental ways: first, this study demonstrates that SV can be modeled as higher-order factors. Second, values are antecedents to attitude and other variables, therefore must be included in consumer behavior models. Finally, the culture or origin of tourists matters when examining the impact of values on tourists’ choice decisions. Political actions and environmental attitudes can be modeled as mediators to explain additional error variance.

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Section: Discussionmentioning

confidence: 99%

The theory of sustainability values and travel behavior

Turk

Oshriyeh

Iskender

et al. 2023

IJCHM

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“…SRM techniques enhance cooperation and innovation in the restaurant business, allowing restaurants to jointly generate value with suppliers and stimulate product development. Shin & Cho's (2023) study indicates that collaborative supplier partnerships promote knowledge sharing, idea generating, and shared problem-solving, resulting in the creation of creative menu offers and culinary experiences. A study explores cultural norms' impact on sustainable entrepreneurship in Bangladesh's SME sector, highlighting both positive and negative effects.…”

Section: Literature Reviewmentioning

confidence: 99%

An Investigation on the Effects of Supplier Relationship Management Practices on the Operational Efficiency and Customer Satisfaction Levels in Italian Restaurants

Mitchell

2024

Preprint

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Purpose: This research investigates the influence of supplier relationship management methods on the operational efficiency and customer satisfaction of Italian restaurants.Design/Methodology/Approach: Employing a qualitative research methodology, data was gathered via interviews and questionnaires from a sample of 200 individuals across many Italian restaurants throughout Italy.Findings: The investigation uncovered robust relationships between supplier relationship management approaches and other operational factors, highlighting the interdependence of management tactics. Efficient management of supplier relationships not only improves the efficiency of the supply chain, but also has an impact on the procurement of ingredients, the variety of menu options, and the integration of technology.Research Limitations/Implications: Although technology developments were shown to enhance operational efficiency, their influence on customer satisfaction was minimal. The research highlights the complex nature of factors that influence customer happiness, indicating the need of adopting a well-rounded strategy that combines technology with personalised care. Identified continuous improvement opportunities provide valuable insights for restaurant owners to enhance strategy and better meet consumer expectations.Practical Implications: This research provides useful insights on the management of Italian restaurants, but it has limitations due to its qualitative approach and dependence on self-reported data.Social Implications: However, the results add to the current knowledge and provide practical consequences for restaurant owners who want to improve their operational efficiency and customer pleasure.Originality/Value: Italian restaurants may achieve long-term success in a highly competitive culinary industry by acknowledging the interdependence of management strategies and using customer-focused techniques.

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“…Though earlier studies in the literature emphasize conventional criteria such as price, quality and delivery time, more recent research is moving toward integrating green factors into supplier selection decisions (Shin and Cho, 2023; Baskaran et al , 2012). In conventional studies of supplier selection, green criteria attracted little attention (Bai and Sarkis, 2010).…”

Section: Green Supplier Selectionmentioning

confidence: 99%

“…Generally, literature looks at green knowledge, a construct of GIC, from a narrow perspective, limiting the appreciation of the concept to supplier selection. In addition, a decentralized purchasing structure and a complex network of suppliers make it even more difficult to manage green knowledge toward the procurement of a broad range of goods among public institutions (Shin and Cho, 2023). The importance of GSS has led public organizations to develop new strategies for its adoption.…”

Section: Introductionmentioning

confidence: 99%

Developing green knowledge toward supplier selection: a green intellectual capital perspective

Ograh,

Ayarkwa,

Acheampong

et al. 2023

JOPP

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Purpose There is sufficient literature on green knowledge regarding supplier selections. Notwithstanding, there are hardly any empirical studies that analyze green knowledge toward supplier selection through the lenses of green intellectual capital (GIC). This paper aims to analyze green knowledge development toward supplier selection through the lenses of GIC. Design/methodology/approach This study uses an exploratory case study approach involving seven public universities in Ghana. A purposive sampling technique was used in selecting respondents who were interviewed through face-to-face and focus group discussions with a semistructured interview guide. Atlas ti software was used to generate themes for discussion. Findings The findings of this study attribute the nonapplication of green criteria to supplier selection to low knowledge among practitioners. Training, collaboration, opportunities for further studies and affiliation with professional bodies were identified as means to enhance green knowledge. Green human capital factors that support knowledge enhancement include commitment, capability, skills and ease of understanding. Practical implications Green procurement practitioners in public universities in developing countries stand little chance of integrating green criteria into supplier selection if they do not develop their level of knowledge. Social implications Selecting green suppliers is a complex issue for public organizations, particularly universities. This study would therefore help equip managers of public universities and procurement practitioners with the relevant GIC knowledge for the successful integration of green credentials into supplier selection. Originality/value This paper highlights the importance of knowledge in green supplier selection. To the best of the authors’ knowledge, analyzing the role of GIC in knowledge development is considered the first of this kind of study.

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Environmental cognition and environmental performance in restaurants: roles of green supplier selection and joint actions

Cited by 9 publications

References 65 publications

The theory of sustainability values and travel behavior

The theory of sustainability values and travel behavior

An Investigation on the Effects of Supplier Relationship Management Practices on the Operational Efficiency and Customer Satisfaction Levels in Italian Restaurants

Developing green knowledge toward supplier selection: a green intellectual capital perspective

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