Entrepreneurial and ethical adoption behaviour of cloud computing

Ratten, Vanessa

doi:10.1016/j.hitech.2012.06.006

Cited by 33 publications

(15 citation statements)

References 56 publications

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“…The result shows that attitude (***p < 0.01) and ethics (***p < 0.01) significantly influence the adoption of sustainable technologies. The result is consistent with the previous studies and supports the notion that attitudes have a positive relationship with an organization's decision to adopt new technologies [65][66][67]. The result also implies that by improving organizational attitudes and organizational ethics, it is most probable that the adoption of sustainable technology will increase.…”

Section: Hypothesis-4 Andsupporting

confidence: 90%

Adoption of Sustainable Technology in the Malaysian SMEs Sector: Does the Role of Government Matter?

et al. 2020

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This paper looks at the role of government as a novel dimension in the adoption of sustainable technology by small and medium enterprises (SME) in Malaysia. This determinant stems from the fact that, in many transitional economies, private sector organizations encounter resource constraints as a barrier to innovation adoption. This is especially the case with sustainable technology incorporated into business operations. Therefore, third party intervention into the adoption process becomes inevitable and it is considered to make the adoption process more effective. A government has both the power and resources to play a pivotal role in the adoption of sustainable technology. Given this state of affairs, this study examines the government’s role as a critical factor in achieving smooth and efficient adoption. The theory of reasoned action (TRA) serves as the theoretical underpinning of this study. The data were collected from a sample of 263 SMEs in Malaysia. Partial least squares structural equation modeling (PLS-SEM) was used to analyze the data. It was found that government policies and subsidies are critical in encouraging the adoption of sustainable technology in Malaysia. This paper discusses the implications for government-driven adoption of sustainable technology, identifies the limitations of the analysis, and avenues of future research in this very relevant and expanding field.

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Section: Hypothesis-4 Andsupporting

confidence: 90%

Adoption of Sustainable Technology in the Malaysian SMEs Sector: Does the Role of Government Matter?

et al. 2020

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“…Previous studies on examining cloud services from end-consumer perspectives have commonly applied and extended IT adoption theories such as TAM model (Davis et al 1989 ; Venkate sh and Davis 2000 ) and the IS success model (DeLone and McLean 2004 ) to explore the relationships among various constructs such as trust, satisfaction, and service convenience (Chen et al 2015 ), cost, opportunities and risks (Martens and Teuteberg 2012 ), cloud service quality (Benlian et al 2011 ), and end-users’ motivation, privacy concerns, entrepreneurial orientation, ethics and cloud computing adoption (Ratten 2012 ). However, the extant literature has stressed that loyalty and other potential factors are important constructs to consider for IT adoption-related studies (Cyr et al 2006 ; Flavian et al 2006 ).…”

Section: Introductionmentioning

confidence: 99%

Tourism guide cloud service quality: What actually delights customers?

Lin

Yang

et al. 2016

SpringerPlus

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BackgroundThe emergence of advanced IT and cloud services has beneficially supported the information-intensive tourism industry, simultaneously caused extreme competitions in attracting customers through building efficient service platforms. On response, numerous nations have implemented cloud platforms to provide value-added sightseeing information and personal intelligent service experiences. Despite these efforts, customers’ actual perspectives have yet been sufficiently understood. To bridge the gap, this study attempts to investigate what aspects of tourism cloud services actually delight customers’ satisfaction and loyalty.Methods336 valid survey questionnaire answers were analyzed using structural equation modeling method.ResultsThe results prove positive impacts of function quality, enjoyment, multiple visual aids, and information quality on customers’ satisfaction as well as of enjoyment and satisfaction on use loyalty.ConclusionsThe findings hope to provide helpful references of customer use behaviors for enhancing cloud service quality in order to achieve better organizational competitiveness.

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“…1Other papers on ethics and cloud computing are Greenbaum and Gerstein (2011), on privacy and genetic data, Ratten (2012), on the psychology of ethical decision making and cloud computing, Stark and Tierney (2014), on privacy and Lockbox, an encrypted cloud application, and Timmermans et al (2010), on general conceptual issues surrounding cloud computing.…”

mentioning

confidence: 99%

The Ethics of Cloud Computing

Bruin

Floridi

2016

Sci Eng Ethics

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Cloud computing is rapidly gaining traction in business. It offers businesses online services on demand (such as Gmail, iCloud and Salesforce) and allows them to cut costs on hardware and IT support. This is the first paper in business ethics dealing with this new technology. It analyzes the informational duties of hosting companies that own and operate cloud computing datacentres (e.g., Amazon). It considers the cloud services providers leasing ‘space in the cloud’ from hosting companies (e.g., Dropbox, Salesforce). And it examines the business and private ‘clouders’ using these services. The first part of the paper argues that hosting companies, services providers and clouders have mutual informational (epistemic) obligations to provide and seek information about relevant issues such as consumer privacy, reliability of services, data mining and data ownership. The concept of interlucency is developed as an epistemic virtue governing ethically effective communication. The second part considers potential forms of government restrictions on or proscriptions against the development and use of cloud computing technology. Referring to the concept of technology neutrality, it argues that interference with hosting companies and cloud services providers is hardly ever necessary or justified. It is argued, too, however, that businesses using cloud services (e.g., banks, law firms, hospitals etc. storing client data in the cloud) will have to follow rather more stringent regulations.

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Entrepreneurial and ethical adoption behaviour of cloud computing

Cited by 33 publications

References 56 publications

Adoption of Sustainable Technology in the Malaysian SMEs Sector: Does the Role of Government Matter?

Adoption of Sustainable Technology in the Malaysian SMEs Sector: Does the Role of Government Matter?

Tourism guide cloud service quality: What actually delights customers?

The Ethics of Cloud Computing

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