Enterprise Resource Planning (ERP): a review of the literature

Abstract

This article is a review of work published in various journals on the topics of Enterprise Resource Planning (ERP) between January 2000 and May 2006. A total of 313 articles from 79 journals are reviewed. The article intends to serve three goals. First, it will be useful to researchers who are interested in understanding what kinds of questions have been addressed in the area of ERP. Second, the article will be a useful resource for searching for research topics. Third, it will serve as a comprehensive bibliography of the articles published during the period. The literature is analysed under six major themes and nine sub-themes.

Study of Various Performance Measurement Indices of Erp System

“…Enterprise Resource Planning is a complex information system designed to integrate and optimize the business processes and transactions to automate the flow of material, information and financial resources among all the functions within a corporation [1,2]. ERP synchronizes numerous functional areas in an integrated fashion, attempting to automate operations from supply chain management, inventory control, manufacturing, scheduling, production, sales, support, customer relationship management, financial and cost accounting, human resources and almost any other data oriented management process [3].…”

ERP Lifecycle: When to Retire Your ERP System?

“…Due to the substantial needed efforts, organizational changes, time and resources, an ERP adoption is considered one of the biggest and most critical projects a company could carry out [1]. ERP adoption projects may vary in size, methodology, and structure.…”

“…J. Esteves & J. Pastor [19] have extended the common ERP models' phases to include a retirement phase. Retirement phase is the stage when a certain ERP system is replaced by another ERP system or any other information system [1,19]. According to ERP literature reviews, there is no current studies on ERP retirement phase in a general context [1], nor in SMEs context [12].…”

“…As the implementation phase is the most critical, costly, and time consuming phase, it is not surprising that it has the highest attention from ERP researchers [1,12]. Some examples of research papers tackled the implementation phase are [33][34][35][36][37][38][39].…”

“…The ERP system evolution is a non trivial process, and requires a stable and mature ERP system. This phase has not been a center of attention in ERP literature [1,12], and requires more focus from researchers in correspondence with its criticality. Examples of studies that covered the evolution phase are [13,31,[61][62][63].…”