Enterprise Resource Planning and Business Intelligence Systems for Information Quality

Abstract

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Conversational interfaces for unconventional access to business relational data structures

“…This article presents an innovative approach for business users to access their data based on self-service. Our proposed concept belongs to the group of so-called business-led analytics, which can significantly contribute to elimination of the limitations related to accessing data by users (Sherman, 2015; Caserio and Trucco, 2018). These solutions help to achieve agility throughout the organization by democratizing the usage and manipulation of the data.…”

“…For working with relational database structures in a generic manner, business users mainly use BI, master data management (MDM) tools and integrated development environments (IDEs) for SQL. BI presents the most typical class of software for working with relational data structures in companies (Caserio and Trucco, 2018). MDM focuses on data quality to provide a single, well-defined version of all data entities in the enterprise (Linstedt and Olschimke, 2015).…”

“…All of these types of software in certain way limit business users in accessing their data. The requirements for larger changes in their view of the data (e.g., a new report) often need to go through an IT department, which causes delays and possible communication discrepancies (Caserio and Trucco, 2018). The users also often need to examine data in new ways according to the changing business conditions (Sherman, 2015).…”

“…Besides these applications, business intelligence (BI) solutions are commonly used to retrieve and analyze data from relational databases (Caserio and Trucco, 2018). Current BI systems have elaborate graphical user interfaces containing many menus, sub-menus, buttons, shortcuts, etc., which makes them hard to use for inexperienced business users (Blunschi et al , 2012).…”

Aplicabilidad de los Modelos de Madurez de Business Intelligence a PYMES

“…Es por ello que es importante determinar cuál es la situación concreta en la cual se encuentran las organizaciones objeto de estudio respecto a su madurez digital. Las expectativas que genera la implantación de un proyecto de BI para una empresa dependerá de su estado de madurez (Caserio and Trucco 2018). La evaluación del estado de madurez de un sistema de BI podemos considerarlo como una medida de su calidad.…”