“…It is important to note that the use of business workflows aims to automate and optimizes an organization's processes in an administrative context to reduce costs (e.g., human resources) and increase revenue. Up to now, there are more than a hundred business WfMSs, such as FileNet 1 , SAP 2 , JBPM 3 and Spiff Workflow 4 . Insurance, banking and health industries, for example, are domains using business workflows.…”