Enjeux et solutions en santé mentale et travail : le point de vue des gestionnaires d’une grande organisation de santé

Abstract

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Leading well and staying psychologically healthy: the role of resources and constraints for managers in the healthcare sector

“…The feeling of work overload, considered an important organizational constraint in this study, has also been reported in other studies focusing on managers in public sector (e.g. Asplund et al, 2022;Bj€ orklund et al, 2013;Bolduc and Baril-Gingras, 2010;Corbi ere et al, 2020;Dellve and Wikstr€ om, 2009;Gilbert et al, 2019;Wallin et al, 2014). Corbi ere et al (2020) mentioned that this work overload could be a significant obstacle for managers who have to do proximity management with their employees.…”

“…In addition to navigating ambiguous roles, they also face conflicting demands (Asplund et al, 2022;Tessier, 2006;Udod et al, 2017) and ethical dilemmas (Dellve and Wikstr€ om, 2009). These restrictions lead to difficulty fulfilling their roles with employees (Corbi ere et al, 2020;Gilbert et al, 2019). Knies et al (2017) also highlighted the difficulties encountered by managers in the public sector in exercising their autonomy, where there are multiple rules and procedures imposed by the government and the prevalence of "red tape," defined as "rules, regulations, and procedures that remain in force and entail a compliance burden for the organization but have no efficacy for the rules' functional object" (Bozeman, 1993;Rainey et al, 1995).…”

“…The demands (or constraints) encountered by workers have impacts on their health (Marchand et al, 2015) and, as some authors show (e.g. Corbi ere et al, 2020;Gilbert et al, 2019), these constraints perceived by healthcare managers make the performance of their roles difficult and impact their balance. For these reasons, the present paper contributes to the literature by considering both the resources and constraints at these six different levels (IGELOO).…”

“…For several years, public sector organizations had to "do more with less," which affected the attitudes of JHOM 38,1 employees (Esteve et al, 2017). Healthcare workers appear to be particularly affected by mental health issues at work (Bridgeman et al, 2018;Corbi ere et al, 2020), and these are even more important due to the COVID-19 crisis which has heavily impacted the health system and its workers (Havaei et al, 2021;Htay et al, 2021;Salari et al, 2020;Saragih et al, 2021).…”

“…When combined, those events have had notable impacts on Quebec healthcare managers who saw their workloads increase (Corbi ere et al, 2020). This is also true for managers working in organizations outside of Quebec who find themselves overloaded, thus creating role ambiguity and decision-making challenges (e.g.…”