Enhancing service excellence: analyzing natural language question answering with advanced cosine similarity
Riza Arifudin,
Subhan Subhan,
Yahya Nur Ifriza
Abstract:<span lang="EN-US">Information related to student services in higher education must be produced and disseminated in various forms. Covid-19 pandemic, student services with a remote model related to this question and answer become very important. To carry out this automation process, the advanced cosine similarity method is used to check the similarity of the questions to the database and statistics to calculate the similarity value of each word. The proposed paper proceeds with three phases. The first st… Show more
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