Enhancing Museums’ Experiences Through Games and Stories for Young Audiences

Innovation, Technology and User Experience in Museums: Insights from Scientific Literature

“…through mobile devices. For this, different educational innovation and research projects have been taken into account, based on the visualization, manipulation, classification or construction of virtual objects of an archaeological nature, some of them in the environment of collaborative social networks, which allow creating, pointing out, affirm, argue, search, cite and justify archaeological investigations [ 78 – 81 ]. Development and improvement of User Experience: Creating a pleasant experience in the museum, while providing an experience of entertainment and education, is one of the motivations for the use of technological tools in museums.…”

“…QR codes, VR and AR type technologies, among others, have always had the attention of industry and users. Due to the influence of science and technology, the projects of new museums and remodeling or development projects of the current ones, go through the use of such tools to improve the user experience [ 64 , 78 – 81 ]. Teenagers: Digital technologies can make it easier for museums to promote and create immersive experiences for young audiences.…”

“… Teenagers: Digital technologies can make it easier for museums to promote and create immersive experiences for young audiences. Especially through the use of digital narratives, location-based games and game-based learning [ 79 , 81 ]. Cooperative Inquiry: Cooperative research (IC) offers important opportunities for the academic world to transform the teaching process with collaborative practices at different levels of education in a variety of disciplines.…”

“… Cooperative Inquiry: Cooperative research (IC) offers important opportunities for the academic world to transform the teaching process with collaborative practices at different levels of education in a variety of disciplines. In the context of museums, it is actually used to develop co-design sessions to devise the interactive experience of the museum [ 79 , 81 ]. User Driven Innovation: User-driven innovation can generate ideas and contribute significantly to the profitability and success of a company.…”

“… User Driven Innovation: User-driven innovation can generate ideas and contribute significantly to the profitability and success of a company. Users serve as extended endogenous innovation personnel, where behavioral documentation and direct feedback allow proactive changes in products, services and processes, impacting in competitiveness [ 56 , 79 , 81 , 82 ]. …”