Enhancing Mobile App User Understanding and Marketing With Heterogeneous Crowdsourced Data: A Review

Abstract

The mobile app market has been surging in recent years. It has some key differentiating characteristics which make it different from traditional markets. To enhance mobile app development and marketing, it is important to study the key research challenges such as app user profiling, usage pattern understanding, popularity prediction, requirement and feedback mining, and so on. This paper reviews CrowdApp, a research field that leverages heterogeneous crowdsourced data for mobile app user understanding and marketing. We first characterize the opportunities of the CrowdApp, and then present the key research challenges and state-of-the-art techniques to deal with these challenges. We further discuss the open issues and future trends of the CrowdApp. Finally, an evolvable app ecosystem architecture based on heterogeneous crowdsourced data is presented.INDEX TERMS App marketing, user profiling, popularity prediction, app recommendation, usage pattern mining, mobile crowdsourcing.The associate editor coordinating the review of this manuscript and approving it for publication was Javier Medina.

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