“…Surveys of the existing feedback literature report savings from 4 to 12 percent, with the highest savings coming from real-time feedback (Abrahamse et al, 2005;Darby, 2006;Delmas et al, 2013;Ehrhardt-Martinez et al, 2010). However, not all results are this positive, and many studies have found no statistically significant reduction (Allen and Janda, 2006;Klos et al, 2008;Kihm et al, 2010), increased usage (Sexton et al, 1987;Sulyma et al, 2008) and heterogeneous responses (Van Houwelinger Jeannet and Fred Van Raaij, 1989;Brandon and Lewis, 1999;Parker et al, 2008;Costa and Kahn, 2013). Moreover many of these studies suffer from methodological difficulties (Delmas et al, 2013).…”