2023
DOI: 10.2196/41838
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End Users' Perspectives on the Quality and Design of mHealth Technologies During the COVID-19 Pandemic in the Philippines: Qualitative Study

Abstract: Background The COVID-19 pandemic has expanded the use of mobile health (mHealth) technologies in contact tracing, communicating COVID-19–related information, and monitoring the health conditions of the general population in the Philippines. However, the limited end-user engagement in the features and feedback along the development cycle of mHealth technologies results in risks in adoption. The World Health Organization (WHO) recommends user-centric design and development of mHealth technologies to … Show more

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Cited by 4 publications
(4 citation statements)
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“…Gonzales et al explore end users' perspectives on the quality and design of mHealth technologies during the COVID-19 pandemic (Gonzales A, 2023). While not explicitly employing SCT, the qualitative study provides insights into user perceptions and observational learning regarding mHealth technologies, particularly in times of crisis.…”
Section: Privacy and Security: Social Cognitive Theorymentioning
confidence: 99%
“…Gonzales et al explore end users' perspectives on the quality and design of mHealth technologies during the COVID-19 pandemic (Gonzales A, 2023). While not explicitly employing SCT, the qualitative study provides insights into user perceptions and observational learning regarding mHealth technologies, particularly in times of crisis.…”
Section: Privacy and Security: Social Cognitive Theorymentioning
confidence: 99%
“…Aldren Gonzales et al explore end users' perspectives on the quality and design of mHealth technologies during the COVID-19 pandemic [24]. While not explicitly employing SCT, the qualitative study provides insights into user perceptions and observational learning regarding mHealth technologies, particularly in times of crisis.…”
Section: Privacy and Security: Social Cognitive Theorymentioning
confidence: 99%
“…Scaling up the use of such apps is only possible if the end users are receptive to their use [ 11 ]. Engaging end users in the development and design of mHealth technologies eases the adoption and accessibility of such technologies [ 12 ]. Thus, this study aimed to explore the views of mothers toward a novel mHealth app for their self-monitoring of NNJ based on their perceived usefulness and concerns.…”
Section: Introductionmentioning
confidence: 99%