End-users’ perspectives on safety risks in different high-hazard industries

Abstract

Despite many improvements over the last century, serious injuries and work-related fatalities remain a significant global challenge in different high-hazard industries. Further reductions in incidents should happen with improved risk identification and control which relies on human perception and decision making. It is important to understand end-user perspectives in order to identify and design effective risk management artefacts. This paper discusses four studies of different high-hazard industry worker populations (agriculture, oil and gas, boardroom and industrial contracting) that were conducted to understand risk management practices and opportunities in different environments. The work demonstrates that it is possible to identify novel insights directly from end-users that can assist in prioritizing and clarifying further risk improvement opportunities and research needs.