“…In fact, the solution is very similar to Short Message Service (SMS) applications which are renowned for their popularity (Mackay & Weidlich, 2007;O'Doherty et al, 2010;Oh et al, 2008). It is, therefore, anticipated that diabetes sufferers will find the solution easy to use and useful as also supported in preliminary studies and assessments in previous trials both in the US and Canada (Wickramasinghe & Goldberg, 2004Wickramasinghe, Goldberg, & Bali, 2007. Additionally, healthcare professionals that have used the proposed solution have indicated that the functionality that concerns them (Figure 3) is also easy to use and useful (Wickramasinghe & Goldberg, 2004Wickramasinghe, Goldberg, & Bali, 2007.…”