Enabling knowledge sharing in a production context in China
Jorge Muniz,
Vagner Batista Ribeiro,
Jacky Fok Loi Hong
et al.
Abstract:There is limited research on the cultural influence on knowledge sharing in production contexts. In view of the gap in literature, this study draws on a multi‐criteria decision‐making approach, the analytic hierarchy process (AHP), to identify and rank different enabling factors of knowledge sharing in the workplace of a Chinese electronics plant on the basis of the relative importance ascribed to them by operators, leaders, and managers. The fieldwork research was conducted in a Chinese electronic plant, cons… Show more
“…In a KSC, employees possess explicit and implicit knowledge. If such knowledge is shared, it can positively affect product and service innovation (Muniz Jr et al, 2024;Kivij€ arvi, 2024;Lee et al, 2023;Wang and Wang, 2012). Besides, knowledge-sharing in the hospitality sector and specifically in hotels is important for hotel ambidexterity.…”
Section: Knowledge-sharing Behavior and Hotel Ambidexteritymentioning
PurposeTo paint a more comprehensive picture of organizational ambidexterity in the hotel industry, the purpose of this study is to investigate how and when to develop a dual operating system following a theoretical rationale supported by the three-stage model of creativity and organization support theory.Design/methodology/approachSurvey-based research strategy and questionnaire-based data collection techniques have been used in the current study. data was randomly collected from human resource managers of 16 four-star and five-star hotels. The 200 questionnaires were distributed, out of which 182 usable questionnaires were analyzed using “PROCESS macro”.FindingsThe findings show that the integrative moderated-mediation model fits the data well. Hence, the three-stage model of creativity and organization support theory is useful, and the numerical evidence verified its applicability in the hospitality industry. To conclude, the results of this study, when applied to the hotel industry, can do marvels by being more innovative with their services.Originality/valueMore recently, it has been found that long-term success is only achievable and can be sustained if exploitative and explorative innovations are balanced. So far, however, little is known about how to achieve organizational ambidexterity in the hospitality industry.
“…In a KSC, employees possess explicit and implicit knowledge. If such knowledge is shared, it can positively affect product and service innovation (Muniz Jr et al, 2024;Kivij€ arvi, 2024;Lee et al, 2023;Wang and Wang, 2012). Besides, knowledge-sharing in the hospitality sector and specifically in hotels is important for hotel ambidexterity.…”
Section: Knowledge-sharing Behavior and Hotel Ambidexteritymentioning
PurposeTo paint a more comprehensive picture of organizational ambidexterity in the hotel industry, the purpose of this study is to investigate how and when to develop a dual operating system following a theoretical rationale supported by the three-stage model of creativity and organization support theory.Design/methodology/approachSurvey-based research strategy and questionnaire-based data collection techniques have been used in the current study. data was randomly collected from human resource managers of 16 four-star and five-star hotels. The 200 questionnaires were distributed, out of which 182 usable questionnaires were analyzed using “PROCESS macro”.FindingsThe findings show that the integrative moderated-mediation model fits the data well. Hence, the three-stage model of creativity and organization support theory is useful, and the numerical evidence verified its applicability in the hospitality industry. To conclude, the results of this study, when applied to the hotel industry, can do marvels by being more innovative with their services.Originality/valueMore recently, it has been found that long-term success is only achievable and can be sustained if exploitative and explorative innovations are balanced. So far, however, little is known about how to achieve organizational ambidexterity in the hospitality industry.
Purpose
This paper aims to investigate the impacts of Industry 4.0/5.0 (I4.0/5.0) on the glass manufacturing workplace. Specifically, it studied the workplace, which represents complex manufacturing lines of high variety and volume of products.
Design/methodology/approach
A case study based on semi-structured interviews was conducted with managers responsible for I4.0 implementation, and the responses were treated by content analysis.
Findings
Findings reinforce I5.0 aspects to be considered in terms of work organization. The interviewees highlight work and human factors as important for technology implementation, which includes workers tasks, skills, nature of work, human resources development, hiring process and organizations strategies. It was also found that knowledge sharing poses a huge challenge.
Originality/value
In lieu of gaps in the literature, this research further discusses management challenges to support digital transformation and impacts on workers and organizations.
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