2020
DOI: 10.1007/978-3-030-29145-7_5
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Empowerment or Engagement? Digital Health Technologies for Mental Healthcare

Abstract: We argue that while digital health technologies (e.g. artificial intelligence, smartphones, and virtual reality) present significant opportunities for improving the delivery of healthcare, key concepts that are used to evaluate and understand their impact can obscure significant ethical issues related to patient engagement and experience. Specifically, we focus on the concept of empowerment and ask whether it is adequate for addressing some significant ethical concerns that relate to digital health technologie… Show more

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Cited by 12 publications
(5 citation statements)
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References 71 publications
(32 reference statements)
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“…In this context health technologies designed to "empower" (i.e. support human autonomy) create scenarios of control through which potentially shaming or 'victim blaming' messaging fosters introjected motivation, whereby self-worth is contingent on performing the prescribed behaviors (see also Burr and Morley 2019). We argue that a new conceptual lens is needed to make sense of scenarios like these-a lens that considers the different levels at which personal autonomy can be impacted.…”
Section: Autonomy In Context: the Example Of The Youtube Recommender Systemmentioning
confidence: 99%
See 1 more Smart Citation
“…In this context health technologies designed to "empower" (i.e. support human autonomy) create scenarios of control through which potentially shaming or 'victim blaming' messaging fosters introjected motivation, whereby self-worth is contingent on performing the prescribed behaviors (see also Burr and Morley 2019). We argue that a new conceptual lens is needed to make sense of scenarios like these-a lens that considers the different levels at which personal autonomy can be impacted.…”
Section: Autonomy In Context: the Example Of The Youtube Recommender Systemmentioning
confidence: 99%
“…Specifically, YouTube supports uploading of videos, "liking" content, searching, browsing, and creating channels, as well as tasks effected by the recommender system described previously. One example of ethical enquiry at this level is provided by Burr et al (2018) who review the different ways Intelligent Software Agents (ISA), such as recommender systems, interact to achieve their goals. Specifically, they identify four strategies: coercion, deception, trading and nudging provide task level examples such as: "recommending a video or news item, suggesting an exercise in a tutoring task, displaying a set of products and prices".…”
Section: Tasksmentioning
confidence: 99%
“…In the discourse on digital (mental) health, control brings up the related term empowerment and the perspective that technology which facilitates an information sharing/collecting process empowers the client in their care. This perspective has been criticised for placing excessive responsibility on the individual to take care of themselves, whilst disenfranchising them from the support of professionals and institutions who in turn relinquish responsibility for the individual (Burr et al, 2020;Lovatt & Holmes, 2017). In the case proposed here, a person-centred DP system's effectiveness depends not only upon client control, but also on the careful guidance of the clinician and the forging of a feedback loop between the two-a strong therapeutic alliance.…”
Section: Awareness Empowerment and Strengthening The Therapeutic Alli...mentioning
confidence: 97%
“…Third, these logics can have the effect of responsibilizing health care, pushing monitoring and management further into the domain of individual patients and caregivers (Rich et al, 2019), often through design decisions that nudge health-related behaviours. While frequently lauded for their potential to more effectively engage patients in their own care, these perspectives have been critiqued for oversimplifying the meaning and value of engagement in digital health (Burr and Morley, 2020). Some, for example, point to the unrecognized ‘repair work’ that often accompanies the use of digital health technologies (Forlano, 2020; Schwennesen, 2019).…”
Section: Pitfalls Associated With Co-design and Ethical Ai/ml For Healthmentioning
confidence: 99%