Empowerment Model for Sustainable Tourism Village in an Emerging Country

Increasing the tourism sector has a positive impact on a country. The Indonesian government has targeted to increase the number of tourists from year to year including the heritage tourism sector. However, the number of the heritage tourism sector increases slowly. To overcome this problem, this research is aimed to investigate the services performed by managements of that sector; the barrier and driver factors of heritage tourism supply chain quality management; and to identify strategies that can be implemented to improve the sector. This study used SERVQUAL method to analyze service performance of the sector. Furthermore, an in-depth interview was conducted to achieve completed objectives. The data obtained from questionnaires and interviews in several heritage tourism areas located in East Java Province of Indonesia. The results show that all SERVQUAL dimensions stay on the adequate value range. Visitors argue that the heritage tourism sector in East Java has interesting locations, collections and circumstances. However, the sector has several weaknesses compared to other tourism sectors. The strategy that can be done to improve the performance of this sector are to perform the area as an event venue, additional visiting hours, integration with other types of tourism sectors, making websites as a means of promotion.

Section: Business Sustainability From the Heritage Tourism Sectormentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Developing Strategy for Heritage Tourism Supply Chain Quality Management

Sumantri¹

2020

“…These are typical elements of a technical infrastructure system of the tourism industry (Khuong & Nguyen, 2017). According to Cracolici et al (2008), tourism infrastructure includes: (1) stops and tourist services; (2) transport and telecommunications infrastructure; (3) factors serving the community such as health, education, and aesthetics; (4) entertainment spots such as sports complexes, fairs, cinemas; and (5) Information Technology infrastructure to improve service quality and information transparency (Purnomo et al, 2020). Tourism infrastructure is one of the critical factors influencing tourist's satisfaction and attract them to a country or a tourist destination (Le & Le, 2020).…”

Section: Ecotourism Infrastructurementioning

confidence: 99%

The Competitiveness of Soc Trang Ecotourism Associated with Khmer Culture

Long¹

2020

Tourism is considered one of the key economic sectors in Vietnam as it helps to promote the economic development, increase foreign exchange earnings, create jobs, and improve the living standards of local people. So, this study aims to identify factors affecting the competitiveness of Soc Trang ecotourism associated with Khmer culture based on a combination of qualitative and quantitative research methods. Qualitative research was conducted through focus group discussions with experts, and quantitative research was conducted through direct interviews with visitors at ecotourism sites in Soc Trang province. The study involves questionnaire surveys and multivariate data analysis methods (Cronbach's Alpha test, EFA, CFA, SEM). Research results from 350 respondents demonstrate that all factors have a positive impact on the competitiveness of ecotourism associated with Khmer culture in Soc Trang province. It shows that the competitiveness of ecotourism associated with Khmer culture is influenced by five factors, including: (1) religious ritual customs of the Khmer people; (2) ecotourism infrastructure; (3) traditional festival activities of Khmer people; (4) culinary culture of Khmer people; and (5) folk ritual customs of the Khmer people. From these findings, the study offers some managerial implications to improve the competitiveness of Soc Trang ecotourism associated with Khmer culture.

“…The rural tourism plays an important role to increase economic growth, eradicate poverty, overcome unemployment, improve individual welfare, preserve nature, the environment, and resources, promote culture, elevate the nation's image, and strengthen national identity (Muhanna, 2007;Purnomo et al, 2020). Rural tourism touches various aspects of society, including ideological, political, economic, and socio-cultural manner (Tosun, 2000;Truong et al, 2020).…”

Section: Introductionmentioning

confidence: 99%

Socio-Economic Factors and Rural Competitive Advantage: The Moderating Role of Economic Literacy

Rustantono¹,

Soetjipto²,

Wahjoedi³

et al. 2020

This study aims to determine the factors influencing the community behavior in improving competitive rural tourism as well as understanding the role of economic literacy in mediating socio-economic indicators and rural competitive advantage. This research followed an explanatory research to examine the relationship between variables including socio-economic variables and rural tourism competitive advantage. The data was gathered by conducting observations and interviews with tourism businesses, stakeholders, and the local village government, and related agencies as respondents. Furthermore, the data were analyzed following inductive and descriptive statistics. The findings indicated that, from all variables used, solely the environmental impact variable did not affect economic literacy and the competitive advantage of rural tourism. The moderating variables showed that the economic literacy mediates the economic impact on rural tourism competitive advantage. In addition, socio-cultural impacts on rural competitive advantage tourism, and the stakeholder involvement affects rural competitive advantage tourism. However, economic literacy failed in mediating between environmental impacts on rural competitive advantage tourism. This is due to the increasing understanding of the economy of the community around the tourist attractions it will increase the business around the tourist attractions that have an impact on environmental damage around the tourist attractions.